MyPlanet Reviews - www.myplanetuk.com

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★★★★☆
4.1 / 5
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Latest Reviews

★★★★★

“thank you My Planet”

Written on: 31/03/2015 by greenmanyes (1 review written)

My Wife and I visited the My Planet stand at Olympia and were very impressed with the service and information we received from the girl on the stand. We are very happy with the solarworld panels and the price which was cheaper than the other quotes we have had. … Read Full Review

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★★★★★

“A very good job well done!”

Written on: 31/03/2015 by Desia111 (1 review written)

My Planet fitted 16 panels on our roof and I have to give credit where due. The roof had to be overhauled due to very weak rafters. This they did over the course of an extra two days. I know the cost was around £2000 but they didn't charge or quibble. I would undoubtedly recommend This company. The fitter was amazing… Read Full Review

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★☆☆☆☆

“My Planet nightmare”

Written on: 20/03/2015

MY PLANET pv solar panels This is a sorry tale, I thought I'd got a great deal, a 4Kw 12x327panel system with immersion booster switch for £6 K and all was going well the EPC survey went ahead ..all ok with that and an installation date set but then... Quote from a complaint to My Planet customer services, I have to tell you all about.. "I should have had a system ( 12 panels @327w etc).. installed today at 10.30 am start arranged but no one has turned up. I was rang yesterday by your rep… Read Full Review

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Beverk's Comment

Written on: 30/03/2015

I have now received my money back and a lovely bunch of flowers from Mark the MD. THANKYOU
I think that the company has grown rapidly and the management maybe don't know what the staff in the field are doing to get business. Pity but it did take a long time to get my money back from them.Hope they correct their sales practices .

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★★★★★

“GREAT SERVICE LOVE MY PANELS!”

Written on: 23/02/2015 by Kenneynh410 (1 review written)

it all started with a phone call from myplanet, it was a cold call so it did scare me a little at first but then i got talking to the guy and he managed to convince me to have an asessmen and it was one of the best decisions ive ever made, my electric bills were 180 pounds! they are now 80 pounds a week and i get abround 2-300 pound a quarter from the feed in tarrif!, the assesors were very nice and not pushy atall and the assesment was completely free of charge, i love my panels and it was the… Read Full Review

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★☆☆☆☆

“First I would like to start by saying staff were all...”

Written on: 10/02/2015 by Rock321 (1 review written)

First I would like to start by saying staff were all very good and helpful,fitting was done on time and date that I wanted and I was very happy.At this point I would have gave 5 Stars,but talking to somebody about the fitting & price £7750 for 2KW system told me I had over paid.I Know its to late & its my own fault but did look into it over paid by about just over £2000 & this is for solarworld panels that was fitted.How a company can justify this & get away with beats me,so be warned &… Read Full Review

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★★☆☆☆

“Overcharge & Customer Care Don't Care”

Written on: 28/01/2015 by AthenaRees (1 review written)

Very disappointed with My Planet: Winter generating estimates from sales were vague & Panels only produce a fraction of quoted KWPH They ignored concerns over shading issues, & we couldn't get a response from Customer Care tech consultant We've been charged for more Panels than were fitted, but MY Planet have not responded to e-mail & won't deal with the issue, and office where the account is held will not pick up the Phone. On the plus side, the install crew were excellent, the product… Read Full Review

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★★★★★

“We are now clean and Green!”

Written on: 25/11/2014 by Orionc168 (1 review written)

A very big thank you to My Planet for an exceptional project from start to finish. Ours was a difficult install as our roof is slate and very old. The installers took every precaution to preserve the structure of the tiles and spent a long time on the finishing and making good. My Solar world panels and Afore inverter are working very well. I had the system fitted in April and I am very pleased with the outcome. I would highly recommend My Planet to anyone who wishes to invest in green energy… Read Full Review

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Chrysler08's Comment

Written on: 01/12/2014

Did the rep explain to you how much you would save on your electric bills and how much you can earn from the Feed In Tarrif........ Bet it's no where near what you was told

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★★★★★

“Excellent job done here!”

Written on: 24/11/2014 by Clwydog (1 review written)

Initial contact was by telesales in early October, who offered a no-commitment initial survey of our eligibility for solar panels. My wife & I had been thinking about them for some time - what with interest rates being so low on our savings. We agreed, & a rep turned up promptly at the agreed time, showed us all the literature & confirmed that our almost directly south facing roof was perfect, especially as we were not overshadowed at all. There was no pressure selling at all, we asked for… Read Full Review

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★★★★★

“good job- well done!”

Written on: 21/11/2014 by Rogers477 (1 review written)

From the initial consultation through to the necessary form filling after installation, staff were efficient and friendly. The fitters and the electrician were prompt to arrive on the day, and worked well and were helpful and informative and after completion the electrician took time to explain how the panels and the meters worked , which was a great help! We couldn't be more satisfied with My Planet and have recommended them to others. Eric and Clair Marsh, Canterbury… Read Full Review

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★★☆☆☆

“Overpriced”

Written on: 17/11/2014 by EyesOpen (1 review written)

Following a cold call at the door, I agreed to a visit from a salesman from myPlanet. His presentation was good, but he refused to put anything in writing. I obviously would not commit to anything without having the details. I subsequently contacted a reputable local supplier, who has quoted a price less than two-thirds that from myPlanet, for a system with more panels and therefore a faster pay-back. A week after the original call, I was telephoned by myPlanet, and I said that I would… Read Full Review

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★★★★★

“Very quick and efficient service ”

Written on: 07/11/2014 by Atheist-Rob-bournemouth (1 review written)

The salesman wasn't at all pushy and we told him we would never agree on the first visit. Having thought it over a couple of days later decided to go ahead. My planet were very quick in sending the ecp man round and after a week or so had them fitted, the day before yesterday. The workmen were polite and tidy. I bought a geo chorus meter and it was fascinating watching the solar input going up and down. I was amazed at how much it generated as today was sunny and overcast. So far I would… Read Full Review

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Joymarieclarke's Response to Atheist-Rob-bournemouth's Review

Written on: 08/11/2014

Just hope they gave you the right information on how much you would earn from feed in tarriffs they totaly over estimated what I would earn now I got a loan which I will struggle to pay

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Everbeendone's Response to Atheist-Rob-bournemouth's Review

Written on: 14/11/2014

This is not like me, however I think I have been tricked by "My Planet" so far they have told me a West/East roof if ok for the panels, everyone I have spoke to so far says I should not have signed up, I must be an idiot, I have never done anything like this before and am probably £8 to £9,000 worse off, do not have anything to do with this company it all seems rather seedy so far, best thing so far is promise of quality panels, I only hope the surveyor say the roof is not suitable he will probably be as dodgy as the company, I feel sick

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★☆☆☆☆

“Review of MyPlanet ”

Written on: 07/11/2014 by OldWomble (15 reviews written)

Salesman called (at my request as we want to buy this product) and told us that we had to have the system in and working by the end of November to qualify for the current FIT as it takes 5 days to get the paperwork in place. That wasn't true.He then said to achieve this, they would do the survey on the 7th Nov (not true) and install on the 21st Nov. (not true) Having taken the day off to meet the surveyor, nothing. Contacted their office to be told "the survey is not booked in yet - he has no… Read Full Review

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Joymarieclarke's Response to OldWomble's Review

Written on: 07/11/2014

Good for you

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Joymarieclarke's Response to OldWomble's Review

Written on: 07/11/2014

Just don't give them any chance I got solar panels they said we make £107 per month more in summer less in winter we just had the feed in tarriffs for the 3 summer months and earned 150.00 which is well less than they said

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★★★★★

“Unbeatable service - highly recommended ”

Written on: 25/09/2014

Fantastic service from everybody concerned. No pressure sales initial visit took 1 hour left us to think it over. Returned when we were ready didn't have to pay until satisfied. The installation team were keen to pass every piece of information we would need. No hassle no mess even in the rain. The only tip I would give anyone is consider your TV reception if your aerial is in the loft, you will have to move it to an external aerial… Read Full Review

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Joymarieclarke's Comment

Written on: 06/11/2014

You lucky then it was complete nightmare from start

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Jon188's Comment

Written on: 07/02/2015

Have you any data or recommendations as to whether the installation has actually saved you money at all please? We have just had the first visit and have applied for the finance and installation recce to take place without commitment. Just want to get people's opinions. Thank you.

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★★★★☆

“Very professional service”

Written on: 18/07/2014 by AaliyahGibson270 (1 review written)

Very professional company.The solar system and I-feed for hot water was fitted in two days.we have noticed a drop in our usage of energy and am looking forward to the returns.we would recommend myplanet to anyone.they also fitted led bulbs Which come in all the sizes.Thanks Peter and Rachael… Read Full Review

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★★★★★

“This company My Planet installed a 10 panel system...”

Written on: 13/06/2014 by Glassre447 (1 review written)

The company installers are very efficient, they were on time, clean, swift and supportive - they explained precisely what we must do to obtain the Feed-In -Tariff. They left no mess anywhere and we have no difficulty in reccomending them to you as a potential buyer of an installation… Read Full Review

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Joymarieclarke's Comment

Written on: 06/11/2014

They left miss at mine scaffolding up for about 3 weeks I would not recommend them

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★★★★★

“Very good company”

Written on: 03/06/2014 by googsy (1 review written)

Very quick, and installation was excellent, would recommend them to anybody.The products are brilliant and have started to benefit from the cheap or free electricity right away. … Read Full Review

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★★★★★

“Don't buy Solar PV until you talk to these guys!”

Written on: 02/04/2014 by Orionf60 (1 review written)

When I first looked into solar pv I had half a dozen companies round to quote. By the end of it I was more confused than when I started. Then a friend told me about My Planet and the deal they'd got. Do you know what - I wish I'd had these guys round to start with. Best panels, best returns and the freebies they throw in make all the difference. These guys have really thought about what's best for the customer and this substantially increased my projected return. I haven't found a better deal… Read Full Review

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Chrysler08's Comment

Written on: 29/10/2014

Would you still recommend Myplanet?? Hows the feed in tariff paying??

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Joymarieclarke's Comment

Written on: 06/11/2014

The feed in tariff is about 1/2 what they said and we now paying for it for the next ten years I would not recommend them

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Joymarieclarke's Comment

Written on: 06/11/2014

You must had good sales man we were mis sold and would not recommend them

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★★★★★

“Very impressed with the service ”

Written on: 02/02/2014

When I spoke to the sales person on the phone they had a lot of information about the product, explained how the system is £100 but pays for itself using the feed-in tariff rather then paying for the system outright from your own pocket, very flexible with the appointments available whilst the staff where very polite and friendly. Once the energy adviser come to our house I was very pleased with all the information that was produced to me also with samples of the solar panels they do!! Roy… Read Full Review

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Chrysler08's Comment

Written on: 11/11/2014

Is your system paying for its self. Iv had my 4kw system since January 2014 and it hasn't made half of what the finance costs.

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★★★★★

“Best Solar Company”

Written on: 26/01/2014 by Mreckersley (1 review written)

My Planet were simply the best solar company we'd come across. Extremely helpful, great service, very efficient. Couldn't have asked for more. The free consulatation was a fantastic experience and really informative. You'd be missing out by not going with this company… Read Full Review

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★★★★★

“Free Electricty & Hot water”

Written on: 17/11/2013 by natsy11 (1 review written)

My planet have installed a German panel system on my roof. It was completed in one day with very limited fuss or disruption. I have also had a hot water add-on to the system which gives me al my hot water at a fraction of the cost. I would highly recommend My planet to anyone who is considering eco energy solutions… Read Full Review

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