NannyClub - www.nannyclub.net

NannyClub - www.nannyclub.net
★★★☆☆
2.7
44.0% of users recommend this
  • Ease Of Navigation

? Ask our helpful community of experts about this product or company
NannyClub - www.nannyclub.net - Ask a question now

Media Gallery for NannyClub - www.nannyclub.net

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“they've change the name”

★☆☆☆☆

written by johnnaylor056 on 29/08/2015

All of you guys make esquire and check all about nannyclub ..they just ask for money wont give people to jobs ..don't trust them

Was this review helpful? 0 0

“Au Pair”

★★★☆☆

written by Jordan120 on 14/11/2014

I'm studying ESOL in UK and I would like to work as Au Pair, I have a positive attitude toward this kind of job. If you need someone reliable and tidy, please contact me. I will be really keen to make an appointment with you, to discuss it.

Was this review helpful? 0 0

“Avoid at all costs ”

★☆☆☆☆

written by Averia288 on 26/09/2014

Terrible terrible company. A lot of people have problems with this company. There is a lot of nannies talking about how bad they are on nannyjob forums . The 5 star reviews are fake .

Cocobaja's Comment

Written on: 15/10/2014

I agree.If you already subscribed it won't stop automatically as they said on the phone!!!!Read paragraph 25th in their policy!!!Get in contact with your bank.

Reply to this comment
Was this review helpful? 0 0

“Nanny club is a joke ”

★☆☆☆☆

written by 234Green on 14/08/2014

The nanny club only want your money , full of promises . I paid a fee for a full membership , initially everything was excellent . I attended the paediatric first aid course and the common core skills . The other courses I applied for which we're meant to be included in my membership were on line bookings , to which I got cancelled twice due to overbooking . Strange as I booked well in advance advance . Obviously they had my money so no problem to bump me off .. Since them I have applied online for several jobs over 6 months . Not once getting any feed back . Only automated messages asking me to upgrade and pay more money . I questioned my job applications with what sea to be the manageress.

Was this review helpful? 0 0

“Rubbish”

★☆☆☆☆

written by yuClark193 on 08/08/2014

Didn't get my crb back. Courses are rubbish. Do not waste your money and sign up, what a joke

Was this review helpful? 0 0

“Rubbish absolute rubbish”

★☆☆☆☆

written by Dontfallforthiscam on 15/05/2014

NannyClub is terrible. they are now in this web address Childcaretool.com please pass this on.

Eva123456's Response to Dontfallforthiscam's Review

Written on: 13/08/2014

Yes, i just found out too...bad reputation so they had to change their name. Also has has put advert on czech/slovakian website pohyby.cz. I definitely pass it on!

Reply to this comment

Theresaduffin's Response to Dontfallforthiscam's Review

Written on: 14/08/2014

Something needs to be done about this company . Taking the money of innocent young people . The girl who seems to be in charge will never answer your calls of complaint .

Reply to this comment
Was this review helpful? 0 0

“Terrible organization, waste of money and time!”

★☆☆☆☆

written by on 06/05/2014

To all nannies! Awful, non professional staff, no communication, no job! waste of money (I spent 99£ for gold plus membership and all I achieved was first aid certificate) It wasn't easy as well. I had trouble because they cancelled the course once, then when I rebooked it and I went on that day they said I'm not on the list. Only because I was stubborn I was allowed to stay for the course. By the way on the website they say if you are gold plus member your CRB check is FREE! No its not! You need to pay for it. Once they receive the money they don't care at all. You can call, leave messages, email them, but they will not respond. Every time I call regarding positions (which they have soooooo many on their websites, by the way all very well paid) nobosy is picking up the phone or very rare IF the pick up they answering shortly 'we are sending your cv, we will let you know if things will change, So many times I tried to book events and other courses but no answer' I never received confirmation email. And of course I dont need to mention that I never had interview with any family. They are not genuine. They dont do what the website says. Don't waste your money, Don't sign up.

Eva123456's Comment

Written on: 13/08/2014

Sorry to hear that, i had bad experience with them last year also. One of their 'professionals' called to threathen me even, so i suggest you just spread the word so at least we can let other nannies and families know. They will finish their business one day even when they decided to change their name to childcaretool.

Reply to this comment
Was this review helpful? 0 0

“Nanny Club was great help to start as Nanny”

★★★★★

written by JaneSmithers on 16/03/2014

The Nanny club gave me price for Value: 5 courses, met parents and apply for work for £99. To be able to take Paediatric First Aid and Common Core Skills included in the course package of the Nanny Club, is BARGAIN!!! The staff is very friendly, I really really recommend Nanny Club.

Was this review helpful? 0 0

“Most awful organisation, am taking them to court”

★☆☆☆☆

written by PhoenixWhittaker500 on 12/03/2014

Calling this agency the worst club ever is an understatement. They are not professional at all, all they want is the money they can get from you. They shouldn’t be allowed to exist at all let alone have anything to do with children. Once I paid them the money required, that was it for them, no more communication no matter how hard you tried. Before I paid them, they called me more 5 times in a day, checking to see if I have paid online as promised. Please, save yourself the headache, don’t go near this!!!!!! Am in the process of taking them to court to claim my money back for money paid and services not received. I wish I read the posted honest reviews before using this organisation.

Eva123456's Comment

Written on: 13/08/2014

Hi and good luck, hope you manage to shut them down! Had very bad experience with them too, also they changed their name now ( not surprised) to childcaretool.

Reply to this comment
Was this review helpful? 0 0

“I got job thru nannyclub London”

★★★★★

written by margarita891 on 25/02/2014

I was searching nannyclub online. Few reviews come up. I signed up nannyclub one month ago. I do my Intensive Paediatric First Aid Course for free and also I booked for some other course with them. They manage the course well, the trainer is gentle man and very handsome. They booked me in for 2 interviews after 3 weeks. I have got job with one of them. I am starting from tomorrow with nannyclub family. I did my CRB check with nannyclub as well and it took one month. I am planning to be register with Ofsted. With £99 ponds I paid, it is great. May be other girls have issues with staff. But I am very happy what I have got from nannyclub staffs.

Was this review helpful? 0 0

“Unprofesional”

★☆☆☆☆

written by on 19/02/2014

I have send my details for CRB back in October and still waiting for it.Every time I call them or leave a message to call me back I receive no reply. I have to chase them to get my answers. I got the feeling once you pay your membership fees they don't care about you or your calls. I would never recommend Nanny Club to my friends or enemys.Stay away from it!!!

Was this review helpful? 0 0

“I am impressed with nannyclub.net !”

★★★★★

written by marial01 on 22/12/2013

I was looking at the reviews. But I couldn't agree with some of the comments. I have taken a Gold Plus membership with them, I asked them before taking the Membership about CRB (DBS), they told me about the fee. I don't understand how people can think that with 99 pounds they will get four courses and CRB as well when for the CRB Government takes 44 pounds fee. Also you cannot apply alone you need to go through a Government Agent. Their courses was very professional, the staffs wasn't bad. I paid the less I guess. I have contacted some other agencies, the Paediatric course is £100,Common Core and Knowledge Course is £140 and for CRB was another £100.I have got both courses I need for OFSTED voluntary registration within £99. I was looking for after school jobs and they gave me 2 interviews within 2 weeks.I managed to get one job near my house. So far I am impressed with nannyclub, I think I had a good deal with them.

Was this review helpful? 0 0

“Worst agency”

★☆☆☆☆

written by on 21/12/2013

Yh is true the teachers r briliant but the agency and the person tht run it r the most unprofessional people.i did pay tht membership do I could gety first aid common core course and my crb. Surprise surprise when it did come to the crb check they will be asking u got more money.what did really annoying me was tht when I called them I asked them 10 times if for sure is everything is included in the membership and they said YES. Well is all a lie. Trying to call, text, email, to get explication , no answer. Don't trust this agency. If u don't wanna be in my situation then do go somewhere else and do what u need to do. I'm not the only person in this situation.to a lot other girls happend the same. Been waiting since sept for my crb but she never bother to let me know about all changes. When I txt all I received was an email tht I have to pay extra money. After no answer for any explication.

Adinaba1's Comment

Written on: 22/12/2013

I am really sad for you honey. But within that price nobody will give you all of them in London. For those two courses ( Paediatric First Aid and Common Core Skill & knowledge) other agencies will charge you at least 100 pounds each or at least you need to pay for those two courses 180 pounds.
It's quiet cheap with quality, for the CRB I just paid the fee when they asked. Anyways they are using good and fast service, I just got my CRB within 3 days. I did CRB check before and I had paid £80 for the CRB only. But I got my CRB after 4 weeks. That's why I was happy to pay. Because I know anyways I cannot do it with this price anywhere else in London.

Reply to this comment

Lauraf.g.'s Comment

Written on: 23/12/2013

Hi Darling without Name...
I am Spanish and I PAID £110.00 for my Paediatric First Aid (6 hours course), I have just received my CRB and for this I paid £75,00 because I paid government fee and Agency fee. ( Government fees are the responsibility of the user) .
If I knew Nanny Club before I would have saved a lot of money and I also would by now have gotten Common Core Certificate for free.
So next year in January I will make sure I Buy the Gold + membership with the Nanny Club. So I can attend more courses for free.
Bye X.

Reply to this comment

Rumib's Comment

Written on: 22/12/2013

Within £99 you have got two courses and you are looking for more services from them including CRB while govt charge £44.

Go to nanny agencies, they will register you for free and ask you to do all of the courses & CRB .All of it will cost you more than £400.

Are you in your sense??

Reply to this comment

Corina123's Comment

Written on: 23/03/2014

hello,i am not agree with you;if they cant do it with 99 pounds why advert and promise that;i am very disappointed,i am registed with this agency and are sooo unprofessional;they change the date of the course and promise me if i upgrade from gold to golden plus they will give me more advantage but once i upgrade they call me and said that isnt possible;so unprofessional.....no respect for people who paid them;i am thinking to go at the court

Reply to this comment
Was this review helpful? 0 0

“Paediatric First Aid Course only for £49”

★★★★★

written by svetlana01 on 19/12/2013

I have had a Paediatric First Aid course with nannyclub only for £49.The course was very very informative along with practical.Certificates,refreshments,books and notebooks are all included on the price.The staffs was quiet nice, they have confirmed me regarding place and time twice.After having the course I decided to go for their membership when they had explained the benefits.I think they are quiet cheap compared to other agencies. One of the lady took my requirements carefully and patiently listened to me for long time to ensure proper match for me.One more thing I would like to add,when I have money on 2014 I would pay for GOLD plus membership as I can do more course any time I want within the year.There are three or four courses for only ninety nine pounds and 95p. I definitely recommend nannyclub.They are really good.

Was this review helpful? 0 0

“My experience with nannyclub was definately fabulous!”

★★★★★

written by RumiB on 18/12/2013

I did my Paediatric First Aid course and Common Core Skill and knowledge course for OFSTED registration at nanny club.The courses was very gooode professional and covered all I need.I just love the teacher 4 Paediatric First Aid Course,he is very helpful and nice.The staffs were really helpful as well.We had refreshments.They have given me confirmation emails along with phone call even a text reminder in last evening. I have a full time job now after getting Paediatric First Aid course and CRB check from nanny club.I have paid government agent fee only £54,which is really cheap compared to other companies that charged over £110.Before signing up I have contacted one of their customer from the testimonials in person,she gave me excellent review on nanny club.Her name is Szabina. So far my opinion for nanny club is cheap and reasonable.I have recommended some of my friends to them as well.

Lillacsata's Response to RumiB's Review

Written on: 21/01/2014

Hi, i'm very intrested if i have crb, first aid course and offster registration, do you think i need to do it again or i just pay the 99 pount ?
Pls if you can give me Szabina contact details.
Thank you.
Lilla

Reply to this comment

Lillacsata's reply to Lillacsata's Comment

Written on: 23/01/2014

Pls help me

Reply to this comment
Was this review helpful? 0 0

“worst agency ever!!!”

★☆☆☆☆

written by on 13/12/2013

It's not true that you have free CRB with them, it is just that they do it for you without a handling/admin fee! They ask you to pay for extra for the government agent charges that are only mentioned in the terms and conditions! After paying in August nobody responded to my emails, no confirmation about courses that you want to book! They only just contacted me in November and are now asking me to pay more!

Nannyclubteam's Comment

Written on: 19/12/2013

Dear Reviewer,

I called you Reviewer, because you clearly do not want the public or Nanny Club to know who you are! It is possible that you are not a paid premium member of Nanny Club because your comments are quite clearly not correct: 1. Nanny Club website and their terms of use clearly states that premium members must pay government agent fees (I cannot see the difficulty in understanding that somebody must pay government application fee. I noticed OFSTED charges almost exactly the same through their government agent called CAPITA.) 2. Nanny Club runs courses every weekend so I cannot understand why you seem to complain about courses when you can easily attend any weekend you want. 3. Nanny Club would like you to make direct contact to book your courses. There is no difficulty whatsoever in contacting Nanny Club and booking courses. The NannyClub Team

Reply to this comment

Nannythe's Comment

Written on: 19/12/2013

I am a paid member and TEAM OF THIS WEBSITE HAVE CONFIRMATION ABOUT MY PAYMENT AS WELL AS ALL EMAILS FROM YOU TEAM.
1. You advertising yourself on gumtree with state - FREE CRB. I did not read terms and condition and this if my mistake(as the other nannies too). I paid 99 pounds membership and i was sure, that i paid for CRB. Not, that i have to pay 54 on top of it. After it - you not a company that anyone can trust.
Also - when i passed my documents for CRB - no one said anything, that i have to pay for it extra. (I gave it to the Lady with east European accent). Find out that after long time, when i was sure, that it is ready!
2. You not running all the courses which are on your website. You cancel whenever you want. Maybe you improved that now? Are you running courses that are on this Sunday? And 11/01/14? Which are appearing on your website? Or that are just fake dates as well?

Reply to this comment

Nannyclubteam's Comment

Written on: 20/12/2013

Dear Reviewer,

It's a pity you refuse to identify yourself so that we can assist you immediately with all your needs.Please contact us because our entire team is waiting to help you.

1.Our website and adverts clearly states our membership offers are underpinned by our terms and conditions.

We have many staffs to assist and care for our many thousands of members and are proud to employ all nationalities.We do not tolerate racism or discrimination on any other ground.

2. We run many courses: some during the weekdays and most during the weekends.These courses, especially those at the weekends, are quickly filled,so the dates in our website change often as a result.

We hope to hear from you DIRECTLY soon.

The NannyClub Team

Reply to this comment

Nannythe's Comment

Written on: 20/12/2013

This is review centre - I just want to lefy my opinion about your service. I Do not want to have contact with your agency.

You did not answer for my question about course - but probably you cancel it again - that is why.

Reply to this comment

Mumtotwosons's Comment

Written on: 07/01/2014

Dear NannyClub Team

I am a mother of 2 boys and look for new nannies from time to time. I have just read this thread and your responses to this review. I must say I found your responses to the review quite aggressive and hope this is not how you treat other paying customers of yours.

My advice to any nannies who are reading this review is to proceed with caution as this agency does appear to me to be one which is heavily glossed over and uses serious marketing to lure paying customers in. It appears to be a purely money making enterprise to my eyes. I had a nanny in the past who was so excited with the prospect of working for a high profile, rich (possibly royal!) family living in Chelsea. Sadly, the nanny profession is a highly competitive one, and often seriously underpaid one. Your best chance of getting a better job is to network with those parents, carers and other nannies you already know now and come into contact with at playgroups, etc. Please don't be disappointed and heartbroken when you end up not working for a Countess in Chelsea!

As to the NannyClub Team, I hope you will be more temperate in your responses to your customers in future. It doesn't reflect well upon you or your company to a mother like me. Also, it makes me suspect that the other 5 star reviews on this website may not be as genuine as one would hope.

Reply to this comment
Was this review helpful? 0 0

“I got a job through NannyClub !!”

★★★★★

written by Monicaguinez on 04/11/2013

Thanks to Nannyclub!. I recommend Nannyclub, I have worked as Au-pair for three years. My payment was very less. I did lots of application but most of the parents were looking for qualifications like paediatric first aid course, CRB check and sometimes OFSTED registration. I went to few agencies before I joined Nannyclub. And those Agencies charge for courses separately like “Intensive 12 hours paediatric first aid” course for £120 and “Common core skills and knowledge” course for £150 and for enhanced CRB check they charged me £140. I was depressed with no job. Then I have taken a Gold Plus membership with Nannyclub which was only £99. For the £ 99 I got all of the courses completely for free with certificate which meet OFSTED requirements and valid for 3 years. Also Nannyclub matched with some families. Fortunately I got a full time job with one of the family in my area.

Was this review helpful? 0 0

“An event very useful with NannyClub”

★★★★★

written by on 16/05/2013

Hello, My name is Irena. I am a nanny and I was looking for a job so I was looking for ads on internet. I saw NannyClub and I sign up for a standard membership which is free. This membership gave me the opportunity to assist in one of their events (parents who meet carers) in London. I went to the event and the atmosphere was really comfortable and I met some nice nannies. Also I had an interview with a mum and now I am working for her so I am really happy. I get a job rapidly and easily and I met good people in a place where I had a good time. So it's just to advise some parents or nannies that it is really interesting to use the services of nanny club. Enjoy guys. xx

Mirabela's Comment

Written on: 04/08/2013

I am very dissapointed in these services THAT ARE NOT PROVIDED by nannyclub and Miss Marcela, whose first aid training that I paid in advance I never got to use. First I travelled to Putney and the instructor had an accident, they had no replacement! She refused to give me a refund.
Today on the 4th of Aug, I get there after waking up at 5 am, and when I arrive NO ONE IS THERE! I call Miss Marcela and she has the nerve to tell me there is no class WITHOUT A CALL OR EMAIL TO INFORM ME.
The worst service ever! Do not book any classes!

Reply to this comment

Nannyclubteam's Comment

Written on: 21/10/2013

NannyClub is the only childcare company in the UK that runs First Aid courses and other childcare course almost every weekend for it's premium members for free.Our records show you are not a premium member.
If you were a premium member, your membership lasts for one year during which you could attend different childcare courses including First aid for free!!!!
For example, you can,if you are a Gold+ member, attend this weekend or next weekend.Please contact us to discuss your requirements.
The NannyClub Team

Reply to this comment

Lillacsata's Comment

Written on: 22/01/2014

Hi,
what happening if i have the first aid course, crb check, offsted registration? I have to do them again if i pay for the gold+ ?

Reply to this comment

Unreliableswrvice's Comment

Written on: 08/08/2013

Never will use nannyclub again, bad service, I went to Putney twice and they cancelled without notice,unreliable and still I cannot get a refund for the course I paid more than a month ago.

Reply to this comment

Olenkap's Comment

Written on: 15/10/2013

Please, can you get in touch with me asap, ive the same problem, i am appalled by these unprofessional services.

Reply to this comment

Nannyclubteam's Comment

Written on: 21/10/2013

Olenkap, Identify yourself because you are not a member of NannyClub.And yet you keep asking people to get in touch with you.
Are you just another agency/competitor looking for business or traffic to your website ?


The NannyClub Team

Reply to this comment

Olenkap's Comment

Written on: 22/10/2013

nope, i m trying to sort you out asap before more victims fall into your trap. you are playing with the fire but for a limited amount of time nannyclub. watch this space!

Reply to this comment

Eva123456's Comment

Written on: 26/10/2013

Hiya, if you can get in touch

Reply to this comment

Galusca's Comment

Written on: 18/11/2013

Hi, I am quite upset with this agency as well! let's do something about this. how can we get in touch?

Reply to this comment

Alexpogl's Comment

Written on: 18/11/2013

Galusca, please get in touch with me asap.

Reply to this comment

Galusca's Comment

Written on: 18/11/2013

Alexpogl,I would love to but how? :)

Reply to this comment

Giseppe234's Comment

Written on: 18/11/2013

i have left my contact email in my previous answer, but it seems to be they have deleted it, i will think of alternative way of contacting each other, in the meantime, i m glad to know there are more people out there who have experienced that appaling service

Reply to this comment

Anna999's Comment

Written on: 20/01/2014

Hi, I was thinking to sign up for Nannyclub. Can someone tell me if they're serious or not? Because I read all sorts of reviews here and I don't know what to believe. It would be helpfull to actually discuss with someone who experienced this.

Reply to this comment

Nannyclubteam's Comment

Written on: 21/10/2013

NannyClub is the only childcare company in the UK that runs First Aid courses and other childcare course almost every weekend for it's premium members for free.Our records show you are not a premium member.
If you were a premium member, your membership lasts for one year during which you could attend different childcare courses including First aid for free!!!!
For example, you can,if you are a Gold+ member, attend this weekend or next weekend.Please contact us to discuss your requirements.
The NannyClub Team

Reply to this comment
Was this review helpful? 0 0

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by C.Du on 10th January 2014 Report this content
Have anybody else, apart from @monicaguinez or Szabina, got a job through Nanny club? Just wondering, as I participated at the First Aid Course and following the Common Core Skills and Knowledge. Also applied for the CRB with them but I'm not pretty sure how serious they are and they actually have events for parents and nannies, as I haven't seen none since I registered, in November. Please be helpful! Thanks!

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

overview