NannyClub Reviews - www.nannyclub.net

★★★☆☆
2.8 / 5
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Latest Reviews

★☆☆☆☆

“Avoid at all costs ”

Written on: 26/09/2014 by Averia288 (1 review written)

Terrible terrible company. A lot of people have problems with this company. There is a lot of nannies talking about how bad they are on nannyjob forums . The 5 star reviews are fake… Read Full Review

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★☆☆☆☆

“Nanny club is a joke ”

Written on: 14/08/2014 by 234Green (1 review written)

The nanny club only want your money , full of promises . I paid a fee for a full membership , initially everything was excellent . I attended the paediatric first aid course and the common core skills . The other courses I applied for which we're meant to be included in my membership were on line bookings , to which I got cancelled twice due to overbooking . Strange as I booked well in advance advance . Obviously they had my money so no problem to bump me off .. Since them I have applied online… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 08/08/2014 by yuClark193 (1 review written)

Didn't get my crb back. Courses are rubbish. Do not waste your money and sign up, what a joke… Read Full Review

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★☆☆☆☆

“Rubbish absolute rubbish”

Written on: 15/05/2014 by Dontfallforthiscam (1 review written)

NannyClub is terrible. they are now in this web address Childcaretool.com please pass this on. … Read Full Review

Eva123456's Response to Dontfallforthiscam's Review

Written on: 13/08/2014

Yes, i just found out too...bad reputation so they had to change their name. Also has has put advert on czech/slovakian website pohyby.cz. I definitely pass it on!

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Theresaduffin's Response to Dontfallforthiscam's Review

Written on: 14/08/2014

Something needs to be done about this company . Taking the money of innocent young people . The girl who seems to be in charge will never answer your calls of complaint .

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★☆☆☆☆

“Terrible organization, waste of money and time!”

Written on: 06/05/2014

To all nannies! Awful, non professional staff, no communication, no job! waste of money (I spent 99£ for gold plus membership and all I achieved was first aid certificate) It wasn't easy as well. I had trouble because they cancelled the course once, then when I rebooked it and I went on that day they said I'm not on the list. Only because I was stubborn I was allowed to stay for the course. By the way on the website they say if you are gold plus member your CRB check is FREE! No its not!… Read Full Review

Eva123456's Comment

Written on: 13/08/2014

Sorry to hear that, i had bad experience with them last year also. One of their 'professionals' called to threathen me even, so i suggest you just spread the word so at least we can let other nannies and families know. They will finish their business one day even when they decided to change their name to childcaretool.

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★★★★★

“Nanny Club was great help to start as Nanny”

Written on: 16/03/2014 by JaneSmithers (1 review written)

The Nanny club gave me price for Value: 5 courses, met parents and apply for work for £99. To be able to take Paediatric First Aid and Common Core Skills included in the course package of the Nanny Club, is BARGAIN!!! The staff is very friendly, I really really recommend Nanny Club… Read Full Review

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★☆☆☆☆

“Most awful organisation, am taking them to court”

Written on: 12/03/2014 by PhoenixWhittaker500 (1 review written)

Calling this agency the worst club ever is an understatement. They are not professional at all, all they want is the money they can get from you. They shouldn’t be allowed to exist at all let alone have anything to do with children. Once I paid them the money required, that was it for them, no more communication no matter how hard you tried. Before I paid them, they called me more 5 times in a day, checking to see if I have paid online as promised. Please, save yourself the headache, don’t… Read Full Review

Eva123456's Comment

Written on: 13/08/2014

Hi and good luck, hope you manage to shut them down! Had very bad experience with them too, also they changed their name now ( not surprised) to childcaretool.

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★★★★★

“I got job thru nannyclub London”

Written on: 25/02/2014 by margarita891 (1 review written)

I was searching nannyclub online. Few reviews come up. I signed up nannyclub one month ago. I do my Intensive Paediatric First Aid Course for free and also I booked for some other course with them. They manage the course well, the trainer is gentle man and very handsome. They booked me in for 2 interviews after 3 weeks. I have got job with one of them. I am starting from tomorrow with nannyclub family. I did my CRB check with nannyclub as well and it took one month. I am planning to be… Read Full Review

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★☆☆☆☆

“Unprofesional”

Written on: 19/02/2014

I have send my details for CRB back in October and still waiting for it.Every time I call them or leave a message to call me back I receive no reply. I have to chase them to get my answers. I got the feeling once you pay your membership fees they don't care about you or your calls. I would never recommend Nanny Club to my friends or enemys.Stay away from it!!!… Read Full Review

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★★★★★

“I am impressed with nannyclub.net !”

Written on: 22/12/2013 by marial01 (1 review written)

I was looking at the reviews. But I couldn't agree with some of the comments. I have taken a Gold Plus membership with them, I asked them before taking the Membership about CRB (DBS), they told me about the fee. I don't understand how people can think that with 99 pounds they will get four courses and CRB as well when for the CRB Government takes 44 pounds fee. Also you cannot apply alone you need to go through a Government Agent. Their courses was very professional, the staffs wasn't bad. I… Read Full Review

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★☆☆☆☆

“Worst agency”

Written on: 21/12/2013

Yh is true the teachers r briliant but the agency and the person tht run it r the most unprofessional people.i did pay tht membership do I could gety first aid common core course and my crb. Surprise surprise when it did come to the crb check they will be asking u got more money.what did really annoying me was tht when I called them I asked them 10 times if for sure is everything is included in the membership and they said YES. Well is all a lie. Trying to call, text, email, to get explication… Read Full Review

Adinaba1's Comment

Written on: 22/12/2013

I am really sad for you honey. But within that price nobody will give you all of them in London. For those two courses ( Paediatric First Aid and Common Core Skill & knowledge) other agencies will charge you at least 100 pounds each or at least you need to pay for those two courses 180 pounds.
It's quiet cheap with quality, for the CRB I just paid the fee when they asked. Anyways they are using good and fast service, I just got my CRB within 3 days. I did CRB check before and I had paid £80 for the CRB only. But I got my CRB after 4 weeks. That's why I was happy to pay. Because I know anyways I cannot do it with this price anywhere else in London.

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Lauraf.g.'s Comment

Written on: 23/12/2013

Hi Darling without Name...
I am Spanish and I PAID £110.00 for my Paediatric First Aid (6 hours course), I have just received my CRB and for this I paid £75,00 because I paid government fee and Agency fee. ( Government fees are the responsibility of the user) .
If I knew Nanny Club before I would have saved a lot of money and I also would by now have gotten Common Core Certificate for free.
So next year in January I will make sure I Buy the Gold + membership with the Nanny Club. So I can attend more courses for free.
Bye X.

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Rumib's Comment

Written on: 22/12/2013

Within £99 you have got two courses and you are looking for more services from them including CRB while govt charge £44.

Go to nanny agencies, they will register you for free and ask you to do all of the courses & CRB .All of it will cost you more than £400.

Are you in your sense??

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Corina123's Comment

Written on: 23/03/2014

hello,i am not agree with you;if they cant do it with 99 pounds why advert and promise that;i am very disappointed,i am registed with this agency and are sooo unprofessional;they change the date of the course and promise me if i upgrade from gold to golden plus they will give me more advantage but once i upgrade they call me and said that isnt possible;so unprofessional.....no respect for people who paid them;i am thinking to go at the court

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★★★★★

“Paediatric First Aid Course only for £49”

Written on: 19/12/2013 by svetlana01 (1 review written)

I have had a Paediatric First Aid course with nannyclub only for £49.The course was very very informative along with practical.Certificates,refreshments,books and notebooks are all included on the price.The staffs was quiet nice, they have confirmed me regarding place and time twice.After having the course I decided to go for their membership when they had explained the benefits.I think they are quiet cheap compared to other agencies. One of the lady took my requirements carefully and… Read Full Review

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★★★★★

“My experience with nannyclub was definately fabulous!”

Written on: 18/12/2013 by RumiB (1 review written)

I did my Paediatric First Aid course and Common Core Skill and knowledge course for OFSTED registration at nanny club.The courses was very gooode professional and covered all I need.I just love the teacher 4 Paediatric First Aid Course,he is very helpful and nice.The staffs were really helpful as well.We had refreshments.They have given me confirmation emails along with phone call even a text reminder in last evening. I have a full time job now after getting Paediatric First Aid course and… Read Full Review

Lillacsata's Response to RumiB's Review

Written on: 21/01/2014

Hi, i'm very intrested if i have crb, first aid course and offster registration, do you think i need to do it again or i just pay the 99 pount ?
Pls if you can give me Szabina contact details.
Thank you.
Lilla

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Lillacsata's reply to Lillacsata's Comment

Written on: 23/01/2014

Pls help me

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★☆☆☆☆

“worst agency ever!!!”

Written on: 13/12/2013

It's not true that you have free CRB with them, it is just that they do it for you without a handling/admin fee! They ask you to pay for extra for the government agent charges that are only mentioned in the terms and conditions! After paying in August nobody responded to my emails, no confirmation about courses that you want to book! They only just contacted me in November and are now asking me to pay more!… Read Full Review

Nannyclubteam's Comment

Written on: 19/12/2013

Dear Reviewer,

I called you Reviewer, because you clearly do not want the public or Nanny Club to know who you are! It is possible that you are not a paid premium member of Nanny Club because your comments are quite clearly not correct: 1. Nanny Club website and their terms of use clearly states that premium members must pay government agent fees (I cannot see the difficulty in understanding that somebody must pay government application fee. I noticed OFSTED charges almost exactly the same through their government agent called CAPITA.) 2. Nanny Club runs courses every weekend so I cannot understand why you seem to complain about courses when you can easily attend any weekend you want. 3. Nanny Club would like you to make direct contact to book your courses. There is no difficulty whatsoever in contacting Nanny Club and booking courses. The NannyClub Team

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Nannythe's Comment

Written on: 19/12/2013

I am a paid member and TEAM OF THIS WEBSITE HAVE CONFIRMATION ABOUT MY PAYMENT AS WELL AS ALL EMAILS FROM YOU TEAM.
1. You advertising yourself on gumtree with state - FREE CRB. I did not read terms and condition and this if my mistake(as the other nannies too). I paid 99 pounds membership and i was sure, that i paid for CRB. Not, that i have to pay 54 on top of it. After it - you not a company that anyone can trust.
Also - when i passed my documents for CRB - no one said anything, that i have to pay for it extra. (I gave it to the Lady with east European accent). Find out that after long time, when i was sure, that it is ready!
2. You not running all the courses which are on your website. You cancel whenever you want. Maybe you improved that now? Are you running courses that are on this Sunday? And 11/01/14? Which are appearing on your website? Or that are just fake dates as well?

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Nannyclubteam's Comment

Written on: 20/12/2013

Dear Reviewer,

It's a pity you refuse to identify yourself so that we can assist you immediately with all your needs.Please contact us because our entire team is waiting to help you.

1.Our website and adverts clearly states our membership offers are underpinned by our terms and conditions.

We have many staffs to assist and care for our many thousands of members and are proud to employ all nationalities.We do not tolerate racism or discrimination on any other ground.

2. We run many courses: some during the weekdays and most during the weekends.These courses, especially those at the weekends, are quickly filled,so the dates in our website change often as a result.

We hope to hear from you DIRECTLY soon.

The NannyClub Team

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Nannythe's Comment

Written on: 20/12/2013

This is review centre - I just want to lefy my opinion about your service. I Do not want to have contact with your agency.

You did not answer for my question about course - but probably you cancel it again - that is why.

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Mumtotwosons's Comment

Written on: 07/01/2014

Dear NannyClub Team

I am a mother of 2 boys and look for new nannies from time to time. I have just read this thread and your responses to this review. I must say I found your responses to the review quite aggressive and hope this is not how you treat other paying customers of yours.

My advice to any nannies who are reading this review is to proceed with caution as this agency does appear to me to be one which is heavily glossed over and uses serious marketing to lure paying customers in. It appears to be a purely money making enterprise to my eyes. I had a nanny in the past who was so excited with the prospect of working for a high profile, rich (possibly royal!) family living in Chelsea. Sadly, the nanny profession is a highly competitive one, and often seriously underpaid one. Your best chance of getting a better job is to network with those parents, carers and other nannies you already know now and come into contact with at playgroups, etc. Please don't be disappointed and heartbroken when you end up not working for a Countess in Chelsea!

As to the NannyClub Team, I hope you will be more temperate in your responses to your customers in future. It doesn't reflect well upon you or your company to a mother like me. Also, it makes me suspect that the other 5 star reviews on this website may not be as genuine as one would hope.

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★★★★★

“I got a job through NannyClub !!”

Written on: 04/11/2013 by Monicaguinez (1 review written)

Thanks to Nannyclub!. I recommend Nannyclub, I have worked as Au-pair for three years. My payment was very less. I did lots of application but most of the parents were looking for qualifications like paediatric first aid course, CRB check and sometimes OFSTED registration. I went to few agencies before I joined Nannyclub. And those Agencies charge for courses separately like “Intensive 12 hours paediatric first aid” course for £120 and “Common core skills and knowledge” course for… Read Full Review

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★★★★★

“An event very useful with NannyClub”

Written on: 16/05/2013

Hello, My name is Irena. I am a nanny and I was looking for a job so I was looking for ads on internet. I saw NannyClub and I sign up for a standard membership which is free. This membership gave me the opportunity to assist in one of their events (parents who meet carers) in London. I went to the event and the atmosphere was really comfortable and I met some nice nannies. Also I had an interview with a mum and now I am working for her so I am really happy. I get a job rapidly and easily… Read Full Review

Mirabela's Comment

Written on: 04/08/2013

I am very dissapointed in these services THAT ARE NOT PROVIDED by nannyclub and Miss Marcela, whose first aid training that I paid in advance I never got to use. First I travelled to Putney and the instructor had an accident, they had no replacement! She refused to give me a refund.
Today on the 4th of Aug, I get there after waking up at 5 am, and when I arrive NO ONE IS THERE! I call Miss Marcela and she has the nerve to tell me there is no class WITHOUT A CALL OR EMAIL TO INFORM ME.
The worst service ever! Do not book any classes!

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Nannyclubteam's Comment

Written on: 21/10/2013

NannyClub is the only childcare company in the UK that runs First Aid courses and other childcare course almost every weekend for it's premium members for free.Our records show you are not a premium member.
If you were a premium member, your membership lasts for one year during which you could attend different childcare courses including First aid for free!!!!
For example, you can,if you are a Gold+ member, attend this weekend or next weekend.Please contact us to discuss your requirements.
The NannyClub Team

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Lillacsata's Comment

Written on: 22/01/2014

Hi,
what happening if i have the first aid course, crb check, offsted registration? I have to do them again if i pay for the gold+ ?

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Unreliableswrvice's Comment

Written on: 08/08/2013

Never will use nannyclub again, bad service, I went to Putney twice and they cancelled without notice,unreliable and still I cannot get a refund for the course I paid more than a month ago.

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Olenkap's Comment

Written on: 15/10/2013

Please, can you get in touch with me asap, ive the same problem, i am appalled by these unprofessional services.

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Nannyclubteam's Comment

Written on: 21/10/2013

Olenkap, Identify yourself because you are not a member of NannyClub.And yet you keep asking people to get in touch with you.
Are you just another agency/competitor looking for business or traffic to your website ?


The NannyClub Team

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Olenkap's Comment

Written on: 22/10/2013

nope, i m trying to sort you out asap before more victims fall into your trap. you are playing with the fire but for a limited amount of time nannyclub. watch this space!

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Eva123456's Comment

Written on: 26/10/2013

Hiya, if you can get in touch

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Galusca's Comment

Written on: 18/11/2013

Hi, I am quite upset with this agency as well! let's do something about this. how can we get in touch?

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Alexpogl's Comment

Written on: 18/11/2013

Galusca, please get in touch with me asap.

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Galusca's Comment

Written on: 18/11/2013

Alexpogl,I would love to but how? :)

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Giseppe234's Comment

Written on: 18/11/2013

i have left my contact email in my previous answer, but it seems to be they have deleted it, i will think of alternative way of contacting each other, in the meantime, i m glad to know there are more people out there who have experienced that appaling service

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Anna999's Comment

Written on: 20/01/2014

Hi, I was thinking to sign up for Nannyclub. Can someone tell me if they're serious or not? Because I read all sorts of reviews here and I don't know what to believe. It would be helpfull to actually discuss with someone who experienced this.

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Nannyclubteam's Comment

Written on: 21/10/2013

NannyClub is the only childcare company in the UK that runs First Aid courses and other childcare course almost every weekend for it's premium members for free.Our records show you are not a premium member.
If you were a premium member, your membership lasts for one year during which you could attend different childcare courses including First aid for free!!!!
For example, you can,if you are a Gold+ member, attend this weekend or next weekend.Please contact us to discuss your requirements.
The NannyClub Team

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