This is for HTC as a company in general

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HTC One
★★★☆☆
3.3
60.0% of users recommend this
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Wowzer's review of HTC One

“This is for HTC as a company in general”

★☆☆☆☆

written by Wowzer on 16/04/2014

I came off an iPhone and thought let me give Android a chance so decided to go for a HTC One and I have regretted it badly, in Feb 2014 the original HTC headphone stopped working so I called the HTC office in London and was welcomed by a very abrupt 'customer service assistant', or so she calls herself and explained my situation to her, the whole way through she just kept hmming and oking and didn't sound one bit interested so I decided to tone it up a little and asked what she can do for me and was told that under the warranty I can get another one but it may take up to 6 weeks because it is coming from Japan or China. It's now week 9 and nothing has arrived, on top of that the phones headphone jack is playing up which is weird because I rarely use the jack now, I would like to get some sort of response from this company but I won't be surprised if I don't get one, HTC customer service is appalling and the product is just plastic glued together. At least Apple have a good level of service.

  • 1- 6 Months

    Time Phone Owned

  • Screen Quality

  • Battery Life

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  • Reception

  • Style

  • Value For Money

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