Written on: 24/08/2014 by Monaghan141 (1 review written)
Without a doubt, the worst customer service.
I've had five different therapists for 6 laser sessions. I've had 5 sessions cancelled and rebooked, including two where I've turned up to the appointment after 30mins driving and paying car-park, to nobody at the clinic, and they haven't let me know. I've now had almost no improvement in results because of the huge gaps between appointments, so a waste of my time!!!
I've been severely burnt on the face and I've still not had anything resolved by the reception staff or area manager at Watford branch.
It's an utter disgrace! They don't care or try to compensate for THEIR poor organisation and staffing.
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