Appalling customer service

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Harrisonv1965's review of Two Bare Feet Skateboard

★☆☆☆☆

“Appalling customer service”

Written on: 08/04/2016 by Harrisonv1965 (1 review written)

Product OK (we have two of these) but appalling customer service. I ordered one on expedited delivery for my soon-to-be 10 year old. They sent a hot pink version (not purple as I had ordered). I was then offered the use of the hot pink wheels 'as an apology' but no response whatsoever to my request for a refund of the delivery charge - and I have to fit the new wheels (which arrived some days later) myself.!!! Still no response from Two Bare Feet - silence. Would recommend steering clear of Two Bare Feet in case you have any issues, they will be ignored.

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