Good software but some issues

X-Cart - www.x-cart.com
★★★★★
4.7
89.0% of users recommend this
  • Value For Money

glenc's review of X-Cart - www.x-cart.com

“Good software but some issues”

★★★☆☆

written by glenc on 08/05/2014

I find Xcart to be a pretty good ecommerce / CMS platform overall. The software interface is pretty good - not too techy but techy enough that you have some decent tools

Things like couponing built in was really important and this works like a dream.

The reason I've given this 3 out of 5 though isn't so much because the software is poor but is more because their partnership strategy isn't great. Once you've bought the software and you want to find a developer to customise it for you, you'll find a great problem with finding competent Xcart developers - they are just really hard to find.

Once you do find one you'll also find it's incredibly difficult to customise so costs and hair-pulling-out escalate.

The other issue for me is that it's kind of getting left behind a bit compared to some of the other big platforms like Magento and Shopify. If you want a plug in or a theme or an integration with a payment partner, you'll always feel like the poor cousin if you opt for Xcart because chances are you wont have the same choice as Magento or Shopify customers due to a lack of partnerships done by Xcart.

So, in summary, I do find it to be a really good piece of software. Well thought out, reliable, powerful and flexible. However, I wouldn't recommend it whole heartedly to someone because it's competitors are much more integrated and there's a much, much bigger community of developers out there for the 'big boys'.

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