AMEX Not supported , deduct 10% extra

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Cart Pay Inc - www.cartpayinc.com
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PulkeetAnanad's review of Cart Pay Inc - www.cartpayinc.com

“AMEX Not supported , deduct 10% extra”

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written by PulkeetAnanad on 12/07/2017

1st they have a set up fee of 490 USD+ Taxes

2nd they hold 10% reserve, which is more than what we have in market standard.i.e it should be 5%

I started processing from April 2017 and every time when my customers have a Discover or Amex card, the payment gets declined.

In general, payouts are on time which is only thing I am sticking with them however when you see the deductions they deduct around 13% where as on agreement the rates are 3.9%

They deduct addition 10% without stating the reason.

I raised it many times but their service team is dumb to understand this concern.

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