Excellent Customer Service

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Schuh
★★☆☆☆
2.2
31.0% of users recommend this
  • Quality of service

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  • Value For Money

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Guest's review of Schuh

“Excellent Customer Service ”

★★★★★

written by on 01/04/2015

I was struggling to get hold of a size 11 in a particular Vans star wars era print - Literally everywhere I looked only had small sizes left! I asked one of the sales assistants in my local Schuh, who was extremely helpful and searched on their database to see if any of their UK stores had a size 11 in stock. They found ONE LAST PAIR in Sheffield, and after a quick phone call, told me that they'd been reserved and that I would get a follow-up call from the store to arrange payment & delivery. I received the call as promised the same day, and had them deliver to my local store (York). Very prompt, efficient and friendly throughout. They shoes are a much-wanted birthday present request, so a very happy recipient!

  • york

    Branch Visited

  • Vans Star Wars Era

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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