no apologies for very poor quality

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★★★☆☆
2.9
From 8 reviews
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  • Layout of shop

  • Value For Money

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Wheelerjb381's review of New Look Shoes

“no apologies for very poor quality”

★☆☆☆☆

written by Wheelerjb381 on 08/03/2014

Have just been into New Look’s Glasgow Braehead shop with a pair of Buffer boots which I bought for my daughter 4 months ago. They have totally fallen apart but I was told that as New Look saw their shoes as fashion items, they would not have been expected to last very long and I could not have any money back. (I thought it might have been reasonable to give me a discount on another pair of hopefully sturdier shoes). For £24.99 I think that is very poor value and certainly leaves me feeling that New Look really doesn’t care two hoots for their customers or the environment.

  • Glasgow Braehead

    Branch Visited

  • Buffer boots £24.99

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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