Excellent customer service

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Moda In Pelle
★★☆☆☆
1.8
18.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Gabs6's review of Moda In Pelle

“Excellent customer service”

★★★★★

written by Gabs6 on 08/02/2014

Just purchased a pair of boots in the sale which I ordered online... the day the boots arrived I found that they had been reduced by a further £ 20. I called Moda in Pelle and they honoured the further reduction and refunded me the differnce! The boots are fantastic, a very happy customer! Excellent customer service. Thank you!!

  • Online Purchase

    Branch Visited

  • Knee high boots, original £ 149

    Goods purchased & cost

  • Quality of service

  • Value For Money

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Shoebuyer's Response to Gabs6's Review

Written on: 20/11/2015

they knew you could have returned them to a store and re-ordered them which would have cost them more in admin

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