Owners of this ship take notice

Went to Kensington High Street branch to buy a shirt or two for my
husband. The male assistant never acknowledged us and was on the
phone during the whole time we were there and I think he was possibly
making a private 'phone call by the way he was acting. A female
assistant tried to help us but was obviously not knowledgeable about the
shirts for men, she seemed completely out of her depth as she must have
been understandably more knowledgeable for the women's side. We gave
up and will never go again.