Shed Store Reviews - www.shedstore.co.uk

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Latest Reviews

★★★☆☆

“pick delivery date bs”

Written on: 09/04/2016 by Grayou264 (1 review written)

I wanted to order a shed and get it on its way but knew I was going away for a few days so I phoned to check on average delivery times and was told I could pick my own personal delivery date. Super I thought I can arrange it and not mis the driver. ordered and paid for it but was never given the option of delivery date. then got a email from yardmaster the shed supplier with a telephone number so I phoned it to schedule delivery and they said it depends when driver was in the area. so I… Read Full Review

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★★★★☆

“Unnecessarily worried”

Written on: 26/03/2016 by Yazmin305 (1 review written)

When I didn't receive the promised text the day before my delivery was due I started to worry and then found these reviews sending me into panic mode as the pergola we had ordered was time critical for a family event. But I needn't have worried. I emailed their customer services, they got straight back to me confirming the delivery and apologising for not send the text, and my delivery arrived in the quoted 2 hour time slot. Can't fault them and would happily use them again… Read Full Review

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★☆☆☆☆

“Do not waste your money and time for this disgusting...”

Written on: 08/12/2015 by Vvvvvvvvv (1 review written)

Shed store is worst company I ever seen in UK , customer service are rude and disgusting, the stuff name is SUKI she never listen to what customer saying and hang off the phone by her mood , and also they not delivery proper things what you bought from them, when you require to complete your purchase , they force you to pay for it ! Their means are awful, they should shame by themselves. If the stuff SUKI still in customer service apartment , I will keep complain and also plz do not waste your… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 03/10/2015 by Travis310 (1 review written)

I chose shed store because I saw positive reviews online, so for others who are checking before they spend hundreds of pounds on a garden building, I want to warn you, it isn't worth the risk. The shed arrived without instructions, it was missing parts and had been constructed wrong. Customer services were difficult, put the blame on me for not checking everything immediately and for preparing to construct it on arrival, assuming that it would be right. Took a lot of effort to get a measly… Read Full Review

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Vvvvvvvvv's Comment

Written on: 03/12/2015

I had got same situation with you, they just tried to hide their mistake , customer service are disgusting, the supervisor is rude, I do think she is not situ able to be as a supervisor . I will never ever buy any thing from them , do not buy it , you will be regret , there are so many things are missing . They did not put parts inside, and after they let you to buy it from them, I will put them into court difinetely

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★☆☆☆☆

“Worst shed I have ever seen !!”

Written on: 22/08/2015 by paKennedy365 (1 review written)

Bought a 8-6 shed a couple of weeks ago. The delivery was on time and the drivers helped me take the parts round the back of the house. This is the only good thing i can say about this purchase. One side of the shed was broken and the driver arranged for a replacement to be sent to me,another four days to wait before I could assemble the shed. The shed is of very poor quality,very thin wood throughout. There is no strength in the product at all. Go inside the shed and close the door and you can… Read Full Review

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★☆☆☆☆

“AWFUL customer service”

Written on: 04/08/2015 by AmyH1702 (1 review written)

we bought a plastic shed with the line 'easy to assemble, stress free' 9 hours later we are 2/3 of the way through and had to stop as we had missing parts. I should mention there are over 1000 parts to this 'slide and click technology, easy to assemble shed' and we did our best to check for every part, but this in itself took hours! Now we have hundreds of pounds of garden equipment under tarpaulin whilst they dispatch the missing parts in 3-5 WORKING days! There answer to the mis advertisement… Read Full Review

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★★☆☆☆

“False product ratings”

Written on: 28/07/2015 by Mandatn (3 reviews written)

Ordered a 7x5 shed for £200. For that price, I didn't expect top quality, but I did expect something usable. I picked a delivery day and was told to expect a text message the day before to let me know whether I had an AM or PM delivery slot. No text, so on the morning of the delivery, I called forestgarden (the manufacturer & supplier) and was told the shed would be with me by noon, which it was. So far so good, other than the lack of sms. The service was fine, but the shed most definitely is… Read Full Review

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★★★★★

“Excellent”

Written on: 13/07/2015 by Denpen (2 reviews written)

I bought a 8x6 plastic shed from shedstore, I ordered it online and it arrived on the day that it was supposed to do. When we opened the box it was unbelievable that this light flimsy thing would turn into a shed, but hey presto it did and its fantastic, it looks great and does the job that it was intended for. I would definitely recommend shedstore… Read Full Review

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★★★★★

“EXCEPTIONAL SERVICE”

Written on: 08/07/2015 by Giancarlos138 (1 review written)

Thank you for an ecellent delivery of my new shed. It arrived on the day that was chosen from your availability calender, and was delivered by an extremley nice young man. I cant wait to see it assembled… Read Full Review

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★☆☆☆☆

“take payment and then cannot deliver”

Written on: 01/10/2014 by Darionm1986 (1 review written)

Payment was taken for a shed. Delivery agreed betwnn 0700 and 0950. I received a call at 0940 to say that the shed isn't even in stock!! I took a half days leave from work to be in for delivery. Really really poor. Do not buy from shedstore… Read Full Review

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★☆☆☆☆

“12 x 8 budget shed”

Written on: 30/07/2014 by mickel.......... (1 review written)

just about every panel faulty, replaced flooring, complete front panel both doors, all floor bearers, and every panel still has holes poorly fitting overlap, main roof internal bearers so flimsy roof sags, doors have been reinforced but timber still bowing and now has seperated so gaps in, more knots than a tangled fishermans bundle of line, roof panels not square replacment floor panels too big, plastic for windows is unbelieveably cheap and flimsy.. etc etc etc do not buy total rubbish… Read Full Review

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★☆☆☆☆

“Shedstore - an awful company you should avoid”

Written on: 19/07/2014 by ajMoore56 (1 review written)

I ordered a shed that was offered on 48hr delivery but elected for a date a week and a half after that as thought the 48hrs might be a bit ambitious. On the day the shed was due I checked the tracking link and it stated that the shed was still to be shipped. I phoned the customer service number and the assistant advised that he would check with the courier and call back which he did. He confirmed that the shed would be delivered that day. As you can guess I waited in all day and the shed… Read Full Review

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★☆☆☆☆

“TOTAL RUBBISH WASTE OF MONEY”

Written on: 09/07/2014 by qqLong382 (1 review written)

I cannot put on here as it would be to rude ,and not polite what I really feel about it .I would never ever buy another shed from them again… Read Full Review

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★☆☆☆☆

“Terrible service!”

Written on: 23/06/2014 by fionaday11 (1 review written)

We ordered a 8 X 6 shed which was supposed to be in the 'sale' for 1 week only which now nearly 3 weeks later is still on sale! We received an email to say we would hear off the delivery company in 7 days to arrange a time to deliver. This was on the 19th June, now today 23rd June with no phone call i came home to find my new shed had been delivered and abandoned down the side of my house right out in the open. I was told on the email to check all the items in case any were missing - well i… Read Full Review

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★☆☆☆☆

“Worst company”

Written on: 18/06/2014 by McKinleymn29 (1 review written)

I ordered a shed on line including errection and after struggling to get it delivered as i live in a 'banjo' it was delivered. A week later two men arrived spent one second looking at the base said it couldnt be done so i said do it anyway and they refused. They said to get the base sorted ring them and they would return to do it. I asked if this would incur more monry and they said NO. On ringing to rebook was told it would cost fifty percent of the installation charge to come back which… Read Full Review

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★☆☆☆☆

“No delivery just excuses”

Written on: 12/06/2014 by Trevorjr (1 review written)

After waiting in all day, being promised morning delivery next day we are still waiting Give them a miss unless you like staying in from 8 - 6 every day… Read Full Review

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★☆☆☆☆

“avoid at all costs”

Written on: 20/05/2014 by CaitlynMeadows19 (1 review written)

what can i say but avoid at all costs. i ordered a shed off these people they took my money. after a few phone calls they gave me a date monday 19th may. it turned up on friday the 16th may (no one at home)all at work so i phoned again a lady answered and said yes its booked in for monday the 19th may i took the day off work so i was in( nothing turned up) 20th it turned up 10am wow i thought its here. so i moved the 2 cars on the drive. driver started to bring the shed round first panel… Read Full Review

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★☆☆☆☆

“Mercia / Waltons workshop shed 20 x 10 - worst ever...”

Written on: 09/01/2014

Broken and twisted walls panels. Split tongue and groove boards. Warped doors. Roof sagged after 3 months. Whole shed has gaps where daylight can be seen and water leaks in - wall panels - very poor quality. Floor panels dont join up properly. Nothing is properly cut square. Windows dont fit properly - ended up making my own in the end. Insufficient roof support supplied.... Had to manufacture additional roof support frames. Customer services absolutely ridiculous and unhelpful - didnt want to… Read Full Review

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★☆☆☆☆

“Not recommended”

Written on: 22/10/2013

I googled Titan sheds as I know it's of good quality,yet the shedstores came up and my fault for thinking they are similar. I ordered 10x8 shed which was under £400. The Customer services were adequate in relation to delivery date. However, the two delivery men one was willing to put the pieces in the back garden whereas one was having none of it (I asked in advance and was told ok before I ordered). Anyway somehow with my petite frame I managed to sort the pieces out after they had left. This… Read Full Review

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★★★★★

“Shed loads of praise!”

Written on: 08/10/2013 by BeckBeck (1 review written)

Recently purchased a shed with Shedstore.co.uk and I am really pleased with the service i have received. I initially called shedstore.co.uk before I purchased the shed to get some questions answered and the CSA I spoke to did just that and was very helpful. I purchased the shed and received an email with the invoice and a txt confirmation, the next day i had a phone call to arrange the installation which was 2 weeks later. The shed was delivered after 3 working days and installed on the day… Read Full Review

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