appalling quality

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mikep64's review of Shed Store - www.shedstore.co.uk

“appalling quality”

★☆☆☆☆

written by mikep64 on 23/12/2016

I bought a 12x8 windsor shiplap shed. It was delivered quickly. However the quality of the product was shocking. There were only 2 struts of 45mm wide which have to span over 2 meters to support the entire roof. Once assembled the roof sagged which only became worse after rainfall with the result that rain water welled up on the roof and leaked up through the overlap in the roofing felt. The walls then began to sag out. The floor was just as flimsy and I had to construct a separate frame to support the poor quality chipboard to avoid it collapsing under my feet.I then had to put 11mm plywood sheets onto the top of the floor supported by my frame.
Having neither the time to dismantle and send the shed back after building it and giving it the benefit of doubt, after 3 months I complained to customer services whose attitude was you should have complained before putting it up! How do you know before you put it up that it was inadequate for the job? I asked for some compensation for the extra materials I had to but not to mention my about in shoring the thing up but they patronisingly said "thanks for sending in your photos but tough ..(my paraphrase).

This cost me £699.99 plus a few hundred on top for my repairs. As my builder said "I don't know how they get away with it!"

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Ksk1's Response to mikep64's Review

Written on: 20/10/2017

I agree they are awful and they dont care if you quote them the law. They basically told me to do what I like. My fault for not reaearching this awful company.

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