Awful customer service, warranty is worth nothing

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★★☆☆☆
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  • Service & Support

  • Ease of Use

  • Durability

  • Style

  • Value For Money

Sophie431's review of British Sewing Centre - www.britishsewingcentre.co.uk

★☆☆☆☆

“Awful customer service, warranty is worth nothing”

Written on: 13/09/2017 by Sophie431 (1 review written)

Awful, awful service. Unreasonable treatment. The machine itself is nice but I'm on my own with it from now on, using an independent mechanic for maintenance. I had to chase my free gift down TWICE to have it sent to me. Emails do not get replied to. Customer service team have no knowledge on sewing machines, and different people have told me different things.

  • 6 - 12 months

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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