Written on: 13/04/2013
The machine worked for about three hours' sewing on the day of purchase then stopped with "PF" message on LED. The trouble-shooting page in the handbook made no reference to this, so after a search online, it appears to mean "Power Failure" which is a terminal problem. The warranty details give a phone number in Kent but the office is only open Monday to Thursday, 9.00 am till 3.00 pm (Why? What about Fridays?).
Oft to retailer today (Saturday) to return machine.
As rated by our community of reviewers
" No response - then I googled and realised they're TERRIBLE " Read More
" Five years going strong " Read More
" This machine is a bit pricey and overly complicated or superfluous.... " Read More
" The best ever " Read More
" UK'S Worst Cimpany " Read More