Terrible service & rude attitude

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gemward's review of Ayr, Heads of Ayr

★☆☆☆☆

“Terrible service and rude attitude”

Written on: 28/05/2012 by gemward (1 review written)

I emailed a booking request to the campsite which fully explained the composition of our group and when we wanted to stay.
I received a reply that said they had space for us for the two night stay and that I should call to confirm the booking. When I called I was told that someone would get back to me on Monday morning first thing. I had heard nothing by after 11am so called to follow up.
I spoke to a very rude women who abruptly said they didn't take groups. I tried to explain that we were basically two families split into 4 tents but could share
two tents if necessary but she refused to discuss.I wouldn't go near the place!

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