written by TonyB-UK on 05/03/2014
Everything's fine until you want to take your money out.
It seems you can't transfer money to any account that dosen't have a direct debit set up linking it with your HiSave. This is not only bizarre, but completely unnecessary, as no other bank has this ludicrous requirement.
Not only do ICICI take 6 days to tell you this, they take another 14 days to set up the direct debit (which has to be printed and sent "snail mail"). That's the best part of a month before you can even initiate a transfer out of your account. (absolutely no problems transferring money in of course, you just do that with the same simple money transfer mechanism they won't let you use to take money out...)
Every other bank of course lets you do a money transfer in a matter of minutes, just by entering the account details into a website screen.
This bank is just an embarrassment to the banking profession. What makes them think it's acceptale to make a customer wait nearly a month to complete a basic, simple money transfer is beyond me.
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Harryvdot's Response to TonyB-UK's Review
Written on: 13/08/2021
Its the year 2021, August 13th and one would assume thart this problem is now resolved - but NO. I have been waiting for the last 4 days and customer service claim they cant even see my details. All i can do is login and see my account balance but no taccess a penny out of it.
Wonder why i didnt read your review comment below.
Value for Money: 0