My Satnav Updates Reviews - www.satnav-update.com

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★★★☆☆
2.8 / 5
7
38% of users recommend this
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★☆☆☆☆

““Disc not working, worthless warranty!””

Written on: 12/05/2016 by xqLamont252 (1 review written)

The Satnav DVD is not recognised by my car, although original M-B disc is. Contacted the company and kept getting fobbed off. Asked for a replacement but still fobbed off. The warranty quoted on their website is worthless! If you look at other reviews you will see that they do not sign for returned postage items. I shall be putting this down to experience, I hope you also learn from my mistake!… Read Full Review

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★☆☆☆☆

“avoid.avoid.avoid”

Written on: 04/04/2016 by Ashlyk55 (1 review written)

I bought a disc from them. Didn't work. I was asked to send a photo of the error report on the screen and a picture of my original disc. Did all this. Then asked if i'd cleaned the equipment. Replied I had. Then was asked to purchase cleaning equipment from them and provide a video of this. Had enough at this stage. Asked for a refund and returned the faulty disc. No reply or response for 2 months then a snotty reply stating PayPal refund not possible after 2 months. AVOID AVOID AVOID. Tried to… Read Full Review

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★☆☆☆☆

“poor service”

Written on: 29/06/2014 by 46Aguirre (1 review written)

No back up and no response to email, this guy is here today and gone tomorrow. !! be careful. !! it may work and it is cheap, but it may screw up your system… Read Full Review

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★☆☆☆☆

“Do not buy from this website!”

Written on: 25/06/2014 by Martin323 (1 review written)

I bought 2014 sat nav update for Audi which was a present for my husbands birthday. Arrived quickly but when we loaded the disc it turned out to be older than the disc we already have which i think is 2009. I felt like an idiot buying him a present he really wanted but was rubbish in the end.
Anyway i've emailed the guy and been informed he will send me new disc. After over a week of him telling me to check the post i requested my money back as nothing was delivered. It is now over 5 days and… Read Full Review

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★☆☆☆☆

“Copied disks that simply don't work”

Written on: 11/06/2014 by Nobby2 (1 review written)

It is a shame there isn't a zero stars option as this guy is a greedy rip off artist. The disk arrived, which didn't work so a replacement was dispatched. Unfortunately that disk didn't work either. Now my emails are simply ignored. No refund offered, no return of communication, so I am stuck out of pocket and with a sat-nav disk that simply doesn't work. Avoid at all costs!… Read Full Review

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Chemblue's Response to Nobby2's Review

Written on: 13/06/2014

Wish I had read your review before I purchased. I have had the same problem.

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★☆☆☆☆

“Don't Trust This Seller”

Written on: 04/06/2014 by Alannnn (1 review written)

I am trying to get my money back because the satnav discs just don't work. However, when I look for an address to send the disc back, surprise, surprise there is no address anywhere on the website. I've tried writing e-mails to ask for the address so I can get a refund ... he never replies. Looks like I am stuck with discs that don't work and no way of sending them back or getting a refund. This is an example of a sham website with corrupt product ... use it at your own risk… Read Full Review

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★☆☆☆☆

“I wouldn't even recommend this company to an enemy. ”

Written on: 03/05/2014

Counterfeit discs that will probably crash your SatNav. Ok, they're cheap but once you've paid a main dealer to restore your system, you'll wish you'd paid full price in the first place. If you still decide to trust your luck with this outfit, expect slow delivery and completely non-existent technical support. They won't even provide you with a return address. More than one car manufacturer are actively pursueing these guys to shut them down… Read Full Review

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