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QwertyQwertyQwerty12's review of Webtise - www.webtise.co.uk

★★☆☆☆

“Would not recommend ”

Written on: 09/03/2014 by QwertyQwertyQwerty12 (1 review written)

The start of the venture looked very promising when speaking to the advisor. Everything sounded great, we'll do this, we can do that.

Then when the money has been taken its starts to go down hill. Everything seems to take forever when you ask them to do something. You pay a monthly fee each month after the website has been complete and for changes. Ask them for changes and its done 20 days later.

Poor service and would not recommend

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Webtise's Response to QwertyQwertyQwerty12's Review

Written on: 26/08/2014

Hi, We're very sorry to hear that you have had a bad experience with us. We take feedback extremely seriously and will do everything to maintain our strong reputation.

It is rare that we get bad feedback and when we see posts like this it becomes our main intention to fix it. As your post is anonymous, please can we discuss your matter over the phone or via email?

Due to a gain in market share, we have been hit by malicious competitors on review websites that do not verify our actual customers so it can be hard to decipher between actual cases that we can fix or attempts to damage us. If you have a genuine case, we want to fix it and will offer refunds, added value, flowers or anything to keep you happy! We genuinely do not get to work with national brands and the best emerging retailers without doing something right.

Our company is family owned and reputation means everything to us. Please do get in touch via our phone number or via email so we can fix this.

We'd be delighted to hear from you.

All the best,

The Webtise team.

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