Persistant & rude!

★★★☆☆
3.4 / 5
69% of users recommend this
  • Value For Money

Guest's review of Smart Traffic, www.smart-traffic.co.uk

★☆☆☆☆

“Persistant and rude!”

Written on: 25/10/2013

This company is persistent to get sales and rude once questioned on their approach and proposals. After countless missed calls from them in a few days. They hung up on me while I was explaining that they had not understood our market. Their proposal did not relate to our site and they would have taken our money and we would have gained nothing in return.

  • Value For Money

Smarttraffic's Comment

Written on: 01/11/2013

Dear Reviewer

I head up the sales and account management teams for Smart Traffic in the UK.

Your report was very concerning to us, we work very hard on making sure our sales approach is both well considered and courteous. I'd really appreciate the opportunity to discuss your experience with us in more detail so we can find out what happened and fully assess how we can improve in future.

At a time convenient to yourself, please give me a call on 0845 331 3512 so that we can discuss this matter further.

I look forward to speaking with you.

Kind regards

Craig

Reply to this comment
Report this review