RocketFish Ltd - www.rocketfishltd.co.uk Reviews

★★★★☆
3.6 / 5
74% of users recommend this
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RocketFish Ltd - www.rocketfishltd.co.uk

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Latest Reviews

★★★★★

“Great team, great service, great Company!”

Written on: 02/06/2014 by Humaneresearch (1 review written)

Rocketfish designed and built our website (The Humane Research Trust), and designed and set up our facebook and twitter pages. Not only are we thrilled with the end results, but even more so with the service we have received from Rocketfish, especially from Jon Bennett who even designed a paw print for our twitter and facebook link buttons! We are now engaging more and more with our supporters, both old and new. Social media would be very unsociable without the help and expertise of the team… Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid”

Written on: 22/03/2014 by eyGriffin-Alt1963 (1 review written)

My experience with Rocketfish began brilliantly with one of their sales team coming in to see me and explaining what they could do for my business. I was so impressed with his professional approach, that I signed up and the second I did, it turned into a complete disaster. To avoid going into too much detail, let me just say, they do nothing. After 6 months of my paying them I decided to stop my direct debit payments and thats when they finally woke up and I started getting calls. However… Read Full Review

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★★★★★

“Great SEO service - Great peole to work with”

Written on: 05/03/2014 by PeterLambertGorwyn (1 review written)

As a company we felt that our website, www.specialist-coatings.co.uk, was not working for us as well as it should be and we needed help in making it more effective and easier to find for people who needed our specialised tank lining services. We have been using the SEO service from Rocketfish for a little over a year now and we really have seen a difference in our page ranking on google and the number of new enquiries that we have been getting in. The staff from Rockfish have been really… Read Full Review

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★★★★★

“Great Result!”

Written on: 19/03/2013

I have to say that after reading one or two of the negative reviews (as well as the positive ones) on this site I nearly changed my mind about choosing Rocketfish. One of their competitors who also wanted to work with us suggested that I read them. However, Rocketfish had been recommended to me by a friend who has used them for a couple of years and could only say positive things and Rocketfish themselves assured me that we would be well looked after. Well seven months down the line I thought… Read Full Review

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★★★★★

“Delivered on their promise!”

Written on: 21/11/2012

I approached Rocketfish over 6 months ago after trying a few previous SEO companies without too much success. Rocketfish got most of my keywords on the first page but do advise the process usually takes more time till I can see the visitors improving which is the overall aim. They don't use too much complicated jargon and I receive regular calls and updates through their Project Tracking system which I can easily use to check any progress etc… Read Full Review

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★★★★☆

“Impressed with the service and results”

Written on: 18/11/2012

After trying a couple of SEO services and not getting the best from them I was pleasantly surprised to find Rocketfish actually helped my rankings and web traffic. The staff were friendly and helpful and I would recommend to anybody… Read Full Review

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★★★★★

“Friendly & helpful”

Written on: 18/11/2012

Since using Rocketfish to deal with the SEO on my website my rankings have improved tremendously. As a result, sales on my website have doubled within five months. Rocketfish covers every aspect of SEO to ensure your business has a solid platform on the web. I highly recommend Rocketfish if you want your business to succeed… Read Full Review

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★★★☆☆

“Great service”

Written on: 16/11/2012

Rocketfish provide excellent quality one-way links that I have used on SEO project for a number of years with fantastic results across a broad range of Search terms and sectors. The team are friendly, helpful and responsive and have good technical knowledge. They will get as involved in your SEO as you want them to. I would recommend their services to anyone who values being top of Google… Read Full Review

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★★★★★

“Highly recommended”

Written on: 15/11/2012

I was first skeptical when they quoted me a price for my work. I somehow did not believe that I would get a good service. I expected average, for the price I was quoted. However the SEO service as well as social media service they provided was very good.I am not very computer literate, but the customer services made me understand Project Tracker very well so that I could then communicate with them easily. I am very happy with the services they provide and would recommend them to anyone… Read Full Review

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★★★★☆

“A Good Service.”

Written on: 14/11/2012

It hasn’t always been plain sailing working with Rocketfish particularly in the first few months. A lot of this was probably due to my lack of understanding but the team there were quick to react to my concerns and the results are now outstanding. Perhaps if some of these customers with issues had worked with them then they would have had the same results I am getting now… Read Full Review

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★★★★★

“Excellent company, highly recommend”

Written on: 13/11/2012

Let me first say, we've had our fair share of bad experiences dealing with SEO companies. But after a friend recommended them to us, we thought we'd push initial scepticism aside and give them a go. What impressed me most is their promptness - they do what they say, when they say. You're kept up to date through the entire process, and they use a nifty "project tracker" system to raise questions or get in touch - perfect if you're on the go. We dealt with a man called Dan. He knew what he was… Read Full Review

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★★★★☆

“Overall quite good.”

Written on: 22/10/2012

We have found working with Rocketfish to be a little frustrating at times, our web site was a little late being built and it took a little longer than we thought to get positions on the first page of Google but overall the experience has been pretty good. Certainly can’t relate to some of the negative comments on this thread. … Read Full Review

Alexbakerlondon's Comment

Written on: 15/08/2013

we have been having the same problem with these guys, people please stay away from this company.

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★★★★☆

“Good value for money.”

Written on: 18/10/2012

My account manager at Rocketfish contacted me and said that someone was posting negative stuff about the company and would I write about our experience. Don’t know much about the Directors but the team there have been great, good service, good results and regular contact. This other guy must have just been unlucky? We pay £300 per month and it is the best marketing money I have ever spent. Paul… Read Full Review

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★☆☆☆☆

“Shocking. Avoid.”

Written on: 12/07/2012 by afishcallededdie (1 review written)

Please, don't go anywhere near this company. I am one of the fortunate ones who hadn't paid them much before realising that they would fail spectacularly to do anything in the contract. Most of the money they did take was by direct debit and since they took this persistently early in breach of the DD guarantee I was able to claim it back. I wound up taking them to Court for breach of contract and they counterclaimed. In the end we settled out of Court in the interests of not wasting any more… Read Full Review

Joeborgia's Response to afishcallededdie's Review

Written on: 17/11/2012

Hi, I'm having major problems with this company. Can I get a full transcript of your claim please.

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Bodmin93's reply to Joeborgia's Comment

Written on: 20/11/2012

hi im having problems with this company too and am going to sue them please can you send a copy to me.

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★☆☆☆☆

“Rocketfish - wouldn't recommend to my worst enemy”

Written on: 07/07/2012

After our experiences with Rocketfish I would advise anyone considering placing business with them to not. They were unresponsive and didn't deliver. It seemed that having got my signature on the contract they did not care what level of service they provided, let alone results. I am very sceptical of anyone who gives Rocketfish 5 stars as I find it highly unbelievable that anyone would conceive that they are doing a good job. Please place your money with someone else. Anyone is better than… Read Full Review

Eme-Expert's Comment

Written on: 13/11/2012

Can you provide more information on your Company and some examples of the keywords you were targeting?

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★☆☆☆☆

“Be warned. These people tried to have my comments removed.”

Written on: 26/06/2012 by canalboatman (1 review written)

The following is the text of an email I sent to this review site after my original comments were suspended, but now reinstated. If anyone would like a copy of the pdf scan of the documents referred to below, they are welcome. That pdf contains all the proof you need. The CCJ against Rocketfish, after they sued me for £2925.80. Then a copy of my contract with them in which they contract to build minisites. Then an email of 25/11/2010 in which they state that they are moving away from building… Read Full Review

Jojo28's Response to canalboatman's Review

Written on: 12/07/2012

My Comments had also been suspended, but was reinstated when I supplied evidence !!!

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Ihateroughtraders's Response to canalboatman's Review

Written on: 20/01/2014

Hi there, can you please forward all the evidences to me. They have not delivered what they promised. Looks like we'll also have to take them to court. Many thanks.

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★★★★★

“Consistently Great Results At A Very Competitive Price”

Written on: 27/04/2012 by JasonCaine (1 review written)

Our business has grown quickly over the last few years and this has been primarily due to online marketing. The Rocketfish team has been responsible for all of our internet success and we have worked closely with them on a number of projects over time and in every case we have had fantastic service and fantastic results. They always seem to be ahead of the game and regularly come to us with suggestions of what the next thing that is needed to be done as part of our online strategy. On each… Read Full Review

Canalboatman's Response to JasonCaine's Review

Written on: 26/06/2012

Please do give us the url of this website they did such a brilliant job on then.

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★★★★★

“Great service and very helpful”

Written on: 20/03/2012 by JohnBaker1 (1 review written)

I am a happy customer and an avid supporter of what Rocketfish are doing. Their project tracker is pure genius and makes working with them very user friendly for a technophobe like me. I am telling the world and his dog about Rocketfish’s online marketing services… Read Full Review

Canalboatman's Response to JohnBaker1's Review

Written on: 26/06/2012

Go on. Do tell the world about exactly what they've achieved, and why it was they lost in court to me. The address of your fabulously successful website would help.

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Craig10's Response to JohnBaker1's Review

Written on: 31/10/2012

Is that a different project tracker? The one I have used is never working fully, has an anti-virus that doesn't work and was full of made up dates

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★☆☆☆☆

“Rocketfish SEO. Avoid. Painful.”

Written on: 23/01/2012

The Rocketfish website says ‘Service you will remember at moderate rates.’ Unfortunately this only a half-truth. The service we will remember as being slow to respond and sometimes obnoxious and obtuse, moreover incompetent. The price, on the other hand, is wholly unreasonable. Charging £250+ monthly for no return is money down the drain by anyone’s standards. It is companies like Rocketfish which give SEO companies a bad reputation. It is realised that it is sometimes hard to prove what… Read Full Review

Mumsrus's Comment

Written on: 18/02/2012

Completely agree. Such a shame that we ever signed a contract with this company and suggest anyone considering doing the same to think again and find another SEO company instead.

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Canalboatman's Comment

Written on: 26/06/2012

Very difficult to establish what work has been done, but I did, which is why I won a coyrt case against Rocketfish. CCJ available on request. I won, because I am not SEO illiterate, and the judge could see that they had no genuine claim.

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Surfergirl985's Comment

Written on: 22/04/2013

Hi Canalboatman, is there any chance I can contact you about all of this, I'd be interested to hear your experiences. Thanks.

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Canalboatman's Comment

Written on: 06/03/2012

I was taken to court by Rocketfish. I also claimed against them. They lost; I won. I am now happy to help others who find themselves less than happy with their so-called service.

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Canalboatman's Comment

Written on: 06/03/2012

You certainly will remember the service! You will remember all the unfulfilled promises, the failure to answer emails and phone calls.

The favourite one suffered by me and others is a promise to build microsites and then fail to do so. The next step is to tell you that actually microsites no longer work so try Facebook and Twitter instead to market your brand. What a brilliant idea. Who'd have thought of that. Geniuses. Not.

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Mumsrus's Comment

Written on: 05/03/2012

I would suggest if anyone who has any complaints about this company to register them with trading standards Manchester office. Hopefully this will then ensure there is an investigation into this company and avoid any more people have the nightmare of dealing with them.

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