Their customer service sucks! Run from this company!!!

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Guest's review of Majon International www.majon.com

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“Their customer service sucks! Run from this company!!!”

Written on: 10/12/2011

Majon International's customer service sucks! I spoke with Jen, and I was trying to let them know my needs as a customer. She implied I was trying to tell them how to run their business. I informed her that I wasn't trying to tell them how to run their business at all...I was trying to tell them how to earn mine, but she just hung up the phone. Then, she blocked my cell #. This company doesn't care about anyone, but themselves. They won't listen to your needs as a customer! Their service sucks because they only allow you to send 1 email...Any intelligent marketer knows that it is a proven fact, most people don't act on something until after the 7th email. They should have some kind of system in place to where you can send emails and remarket to the people who initially respond to your email campaign, but they think you're only trying to tell them how to run their business...instead of actually listening to your needs as a customer. Good luck doing business with this p.o.s. company!

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Guest's Comment

Written on: 20/02/2012

Yes, their customer service was disappointing! I have very poor experience using their blog writing service (since Dec 2011). Poor communication between themselves, late posting to NO posting of blog! Keep chasing them with service tickets. Then still not doing what they promised after getting response from them. Now again chasing after their promise! This is really a SUCK company. Now still no BLOGs submission after "someone" (no name mentioned at the signature now) said will post 2 blogs!!!! Have decided to stop this service.

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Marrissa's Comment

Written on: 25/05/2012

Even your review sounds aggressive and like you are trying to tell them what to do. Just because a business can't customize a service for you doesn't make them a bad company. I've done several Email blasts with them and have not had any problems. From what you describe, it doesn't sound like you want an email 'blast', it sounds like you are looking for relationship building through a program like iContact.

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