Written on: 05/08/2013 by LaurenRatcliffe (1 review written)
We booked a party with these stables for my daughters 5th birthday. We arrived for the party with 6 of her friends to find the gates locked and a note to say that they were closed until the 12th aug due to a bereavement. I can be sympathetic towards a bereavement, however to not contact or get someone to contact us about this was unacceptable, futhermore their telephone was switched to an answerphone message which said it was unable to except anymore messages. I was left with 7 very upset children who I then had to make alternative arrangements for. We did manage to book a very short notice pony party at another stables but this cost us a whopping £175 for the privilege!! I am now faced with the challenge of trying to get my money back from westbridgeford, which is proving difficult.
I sincerely hope that other family's are contacted so as other children don't face the same disappointment mine did!
As rated by real users
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