Written on: 19/08/2013 by Guineathepig (1 review written)
Bought a riding day experience for my daughter and her friend and both were really looking forward to the day.
Firstly they started an hour late and seemed very disorganised - not sure where the staff were, if they had the right horses for the group, etc. i stayed to talk to the manager about the days events as the stable girl couldnt tell me what they were meant to be doing. Manager gave me a brief description of the day and left.
When I picked the girls up at the end - their faces said it all. Dissapointment.
They only had approx. 20min ride out of a day that was advertised to offer 2-3 riding opportunities (a day being 9.30am till 4.30pm). They spent most of their time in the stable block with a handful of teenagers/twenty something girls looking after them - giving vague instructions on grooming while they gossiped (as my daughter described it). Alternatively they were given simple quizzes and colouring in to do (not what a 9yr old wants).
No adult/manager was available at the end of the day to speak to about my daughters disappointment.
The only plus was that the horses seemed well cared for.
As rated by our community of reviewers
" Horrible customer service " Read More
" Use to love this place " Read More
" My lifelong second home " Read More
Written by 11999944
" You can please some of the people some of the time ! " Read More
" Visited in the Summer Holidays " Read More