AVOID - terrible customer service

★★★★★
4.6 / 5
91% of users recommend this
  • Value For Money

Guest's review of Mill Farm Riding School and Trekking Centre

★☆☆☆☆

“AVOID - terrible customer service”

Written on: 02/08/2013

I bought a Groupon and booked only to be turned away due to others not turning up however, rebooking was a nightmare. Several phone calls and 7 emails later I decided to complain to Groupon AND trading Standards and Im not alone. I know some others that have had this problem PLUS if you read other review centres they are (fair to say) known for this - they took my money (and others) and didnt provide the ride.

The decent thing to do is to issue me with a refund or at the very least take my calls.

Sarahfe's Comment

Written on: 09/08/2013

We wemt today and it was so easy and npt as described above. Brilliant day out and fantastic staff and horses. Simply fab x

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