written by on 20/09/2013
I phoned to rearrange a lesson and they treated me appallingly they said ,I quote :I cant believe you put me with this girl and I don't want her shes a complete nightmare.This treatment over the phone when arranging a horse riding lesson.They probably treat horses better but treat people like something left on their shoe.They will not get business off me in future and its a wonder they are still in business.I had decorators in and needed to rearrange and I think they thought I couldn't hear them but I did and will look elsewhere now.A MEMBER OF STAFF DENIED THEIR STAFF HAD SAID ANYTHING BUT AT END OF DAY I HEARD WHAT I HEARD.AND ITS TOO EXPENSIVE FOR WHAT IT IS AFTER ALL THERE IS A RECESSION ON.Not happy with the way got treated and they never even apoligised but made out I misheard.
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