Unfriendly unprofessional

I recently visited Bearwood following a recommendation from a friend whose child loans a pony there. I will not be going back! I was greeted as I walked in to the reception by a man behind the desk smoking whilst playing with his mobile. When I explained I was there for a lesson he told me he didn't work there and did not bother to even look up! The yard itself is nicely laid out with some nice looking horses. However the poor thing I rode looked under weight and it's stable was not nice. The yard manager taught me and I was shocked by her inexperience. I was told I was on the wrong diagonal when I wasn't and she could not offer any constructive critisim. I actually got to a point where I would deliberately do things wrong to see if she picked up on them ( which she did not). There were kids shouting and running outside the school which was distracting, and shocking when they started swearing. I will not be going back