The Moving Home Company Reviews

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★★★★☆
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Latest Reviews

“Amazing people who care !”

★★★★★

written by Shieldsxb1980 on 08/03/2023

Amazing experience. Took care of the whole move and made it easy. Really worth the money spent. Went above and beyond to make sure we was happy ! Recommended them to my sister and she also had a great experience. Thanks to all at Moving Home Company !

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“Great service”

★★★★★

written by akMacLean1973 on 25/07/2019

All well mannered and considerate guys who took care of our belongings. I'd definitely recommend. Well done!!!

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“Absolutely wonderful”

★★★★★

written by KristenBrown on 25/07/2019

Absolutely wonderful. Extremely friendly and helpful. The guys worked hard non stop for 3hrs. Appreciated all of their help

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“Best Service Provider”

★★★★★

written by pdNorth255 on 24/07/2019

I strongly recommend this company because of its best services and I give 5 stars for fulfilling my needs. The quality they provide is much better than its competitors.

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“I had a wonderful experience with The Moving Home...”

★★★★★

written by baieranna on 24/07/2019

I had a wonderful experience with The Moving Home Company! They were so easy to work with. I've moved a number of times and this was by far the easiest, most stress free moving experience.The entire team goes out of their way to meet all of your needs. I would recommend using them for any and all moving/storage needs.

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“Good and quick service”

★★★★★

written by jacksonwilliams.1 on 21/06/2019

Good and quick service! They helped me to take all my stuff in the old house from the stairs and bring it up into the new house. Would definitely recommend!

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“This outfit makes a move stressful”

★☆☆☆☆

written by JefferyDickson on 16/12/2017

Leave well alone!!! A two day leisurely move turned into a one day majorly stressful fiasco with items broken and items also stolen! They were supposed to send two/three guys first thing in the morning of day one of the move and only one guy arrived gone midday. At 19:00 the one guy had already gone home an hour earlier and only the kitchen had been 80% packed leaving two bedrooms, bathroom, under stairs cupboard, loft, living room the rest of the kitchen and a garden sheds. There was no communication with the boss despite numerous calls and emails and my other half was forced to put a £300 deposit on another moving firm because she thought we'd been taken in on account of the boss turning his phone off and because you have to pay in full up front when booking with the Moving Home Company. The boss finally contacted my wife and assured us that they would continue with The move and that they would send The lorry over that night to move all The boxes that had been filled with The kitchen stuff and it eventually arrived that night. The next day some of the guys seemed helpful but not very professional and quite slap dash and some made numerous trips to their car during the day which was a little strange at the time. It took all day and we had to put off the new owners on account of us being 4-5 hours over the estimated moving out time. After all that we have found stuff broken ie sofas torn, ornaments smashed, pictures trashed and to add insult to injury an expensive watch and some jewellery has been stolen. OH and we lost an additional £300 When we felt we had no choice to go with another removal firm after not being able to contact the boss. So all in over £2000 for the move not including damages. Do yourself a favour and DO NOT BOOK A REMOVAL WITH THIS FIRM!

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“Do Not Use This Company !!!!!”

★☆☆☆☆

written by Barrybe428 on 19/08/2017

Do not use this company!!!!!!!! I would not even give them a 1 star. Being a single girl tackling a move on your own can be quite daunting, I did not want to rely on my friends so I decided to hire a company to take on my small move. After looking around and getting quotes the Moving Home Company came back with a very reasonable quote, and had been very helpful over the phone in answering all my questions. Once however, I had filled in all the paper work and paid the removal fee, all communication from them stopped, so much so that I had to contact them the day before my move to find out details for the move the next day. My move was scheduled on a Saturday and they gave me a time frame of between 8- 10 am. By 4:30pm I still had heard nothing from the company. They had not given me any contact details and when I rang the office number I just got the automated voice message. At this point I began to get very upset due the stress of the move and the fact that I started thinking that I had just been had by a fraudulent company. After waiting around in a packed up flat all day I decided to leave. A little while later I had a phone call from the removal men to say that they were at my flat. We rescheduled my move for the following weekend. This time they arrived 2 and half hours late. When they arrive the driver of the van was not wearing any form of uniform and had no shoes on! The team arrived with no tools for disassembling the furniture that needed to … that was in the quote. So the driver went off with the van to go and purchase the tools that they required for the job. In the meantime the other two men who did not speak English, started to take my furniture out the flat and stored it on the pavement outside the block of flats in wait of the van. I was on my own for the move so I went to go and still with all my furniture to make sure that nothing got stolen. I asked the removal men not to try and move the sleeper couch until they had the tools to take the sleeper section out. They did not listen to me and whilst I was downstairs, they attempted to move the couch and in doing so caused damaged to the walls as they tried to bash and squeeze the couch through the doorways. When the driver got back I took him up to the flat to see the damaged that the men had caused and he turned around and blamed it on me and the fact that I did not get the furniture wrapped! They started to get very defensive and aggressive and as a single women on my own, I started to feel very uncomfortable and scared of being in the presence of these three strange men. The damaged that this company caused to my flat cost me £291 to get fixed! I have been waiting for 7 weeks now to hear back from the company to see if they would reimburse me for the incompetency of the men in their company. Today I heard back from them and they are only willing to give me £40 back as a “token of good will”. I have had nothing but a stressful and bad experience dealing with this company, it has been me who has had to chase the company up for any form of information regarding my claim, in order for me to get the compensation that I think is just, for the incompetency and unprofessionalism of their company. I still cannot get over that a company can treat a customer in the way that they have treated me and I urge you to avoid them at all cost, unless you want to have a terrible moving experience like that one I had with The Moving Home Company. DO NOT USE THEM!

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