GB Liners Reviews - www.gbliners.com

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★★★★★
4.7 / 5
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Latest Reviews

★★★★★

“removals made easy”

Written on: 28/04/2017 by LASTOFTHELINE (1 review written)

Very efficient. Pleasant to deal with, nothing was too much trouble. I feel that I received very good value for money… Read Full Review

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★☆☆☆☆

“Atrocious, rude, stinking attitude”

Written on: 18/04/2017 by Ralpha407 (1 review written)

Monday 3rd April, had to take my son to an emergency Dr’s appointment. I parked close to a car that was ready to leave a roadside space. A GB Liners man came to my car, tapped the window and told me I had to move as his lorry was coming down the road and needed access into a driveway near where I was parked. I explained that I was about to park once the lady had move, that I would literally be 2 minutes, he just said ‘WELL YOU CAN’T, SO MOVE..! I explained that she was literally pulling… Read Full Review

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★★★★★

“A very professional service”

Written on: 06/04/2017 by walsh581 (1 review written)

From the start of the process to the finish, we have nothing but praise for GB Liners. As is well known, moving home is a stressful enough time however the actual experience went without a hitch. The pre visit and survey went very well and we were supplied with our packing materials well in advance of the move. Liaison with the Hereford office was very easy and it is clear that the set up is very well run, professional and customer focussed. Moving day itself was seamless - the removal van… Read Full Review

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★★★★★

“Two moves within six months”

Written on: 14/03/2017 by STWilliams (1 review written)

The first move in August, from Sussex to Somerset, involved two days of packing by GB Liners and a tight timetable at a busy time of year. The second move in February, from Somerset to Dorset, involved just the logistics of the removal. Overall it was a good experience from our point of view, because of the respect that was shown for the job in hand and the way that GB Liners went about it. Above all was the professionalism shown at every stage of the process, which made for an excellent… Read Full Review

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★★★★★

“Would use again”

Written on: 11/03/2017 by Talone257 (1 review written)

From start to finish gb liners were amazing from giving the quote to the actual moving day. We had the best team moving us and they were very efficient on both days. Couldn't have asked for better. Easy to contact and the whole process can be done via email. Their packing stuff is of high quality and everything was covered with blankets or protective bags to keep it all safe. Gb liners gave us the best quote and were local so it was ideal for us. All the staff were helpful and could answer all… Read Full Review

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★★★★★

“The best in the business”

Written on: 01/03/2017

Both the move to store and out of store were carried out with extreme care of our furniture. Both teams were very polite, cheerful and helpful. I have used GB Liners before and would use them again if the need arose. In my opinion they are the best, and I have moved a few times in the past… Read Full Review

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★★★★★

“A great experience”

Written on: 24/02/2017 by 318Mason (1 review written)

A simple meeting with one of the managers and our decision was made. This was followed up with a call from a lovely lady called Lynn who confirmed our booking and kept in touch until the day before the team arrived. We had chosen a 2 day move, packing on the Friday and moving into our new home on the Monday. A team of 5 arrived bright and early, introduced themselves and explained exactly what would happen. They took great care with all of our possessions and soon everything was packed onto the… Read Full Review

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★☆☆☆☆

“WORST REMOVAL COMPANY I HAVE EVER USED WHEN MOVING ”

Written on: 07/02/2017 by MrWright6197 (1 review written)

No respect for our property. They rushed the removal, not wrapping expensive oak furniture properly, so the bases got chipped etc. Had plastic containers with a handle each side. Instead of carrying them properly, they just carried them by one hand, so all of our fragile possesions tipped up inside. Items that went onto the lorrys mysteriously dissapeared! They rushed off, we didn't even get chance to check the lorries were empty. Arriving at the new house they wore no coverings for there dirty… Read Full Review

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Rbartup's Response to MrWright6197's Review

Written on: 15/02/2017

This is rather strange. We've had no direct feedback as far as I'm aware, but we did move someone by that name in 2014 and we think the feedback relates to that move. In the case of that move we went to see the customer, viewed the very minimal damage he complained of and made a cash settlement in compensation. A month or so later we were contacted to say he could not find a pressure washer. We checked with the crew, checked the warehouses and could throw no light on the matter. We reported that to him, told him that it was too late to claim (the contract allows 7 days although customers can extend to 28 days for an extra fee) and were told he would sue us, that he would involve all national newspapers, consumer programmes and his insurers. Up until this we've heard no more.
We are clearly sorry if any customer finds our service below par but we are surprised that he rates us so low and so late. I think the majority of the other reviews on this site and others do show what a good job we do on the whole.

R Bartup, Managing Director, GB Liners Ltd.

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★★★★★

“Fantastic ”

Written on: 08/01/2017 by Olive14 (1 review written)

I was dreading moving, after living in the same house for 27years but I'm amazed, I actually ENJOYED the process! The team of 3 guys turned up on time, were friendly, respectful, calming, efficient and fast! We opted for a 2day move, which involved them coming to pack my stuff one day, then it went into storage over night, then they turned up at the new house, bright and early the following day. They dismantled some of my furniture and reassembled it in the new location. I couldn't have been… Read Full Review

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★★★★★

“Reliable, considerate, careful, punctual”

Written on: 19/10/2016

We have used GB Liners twice, and have found them to be consistently excellent – all staff are thorough and organised (both the office team, the valuers and the packers and removals teams). Throughout the move all of the removals staff were thorough, careful, helpful, punctual, considerate, and cheerful. They were also incredibly fast, and seemingly tireless, which was impressive. I can't recommend them enough. Everything – however fragile – was packed expertly, and they saved us a lot of… Read Full Review

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★★★★★

“Excellent service , professional would recomend”

Written on: 16/10/2016 by lkHarper322 (1 review written)

Punctual, to schedule. Turned stressful day into a stress free day. Good value for money. Quote was quick. Crew were friendly and helpful. The vehicle was modern and designed for the job. We packed all our own possessions but could rely on them to pack electronics glass, mirrors and cycles with due care. Purchasing the Four hour waiver product gives you peace of mind especially travelling any distance even if things go smoothly… Read Full Review

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★★★★★

“Going home after 28 years”

Written on: 23/09/2016 by ImmanuelMatthews (1 review written)

I was really impressed with the professionalism and helpfulness of GB Liners from start to finish. In the end we had to move at fairly short notice to maintain our sale and GB advised us throughout and came up with a solution which got us out in time with the delivery to our new address happening 5 days later.. The move at both ends went smoothly and all the staff were brilliant. It made a stressful time a lot easier as we made our move back to Scotland from Worcester… Read Full Review

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★★★★★

“excellent quality cheerful serw”

Written on: 22/09/2016 by Shyanne158 (1 review written)

The team arrived on time, reviewed the job required and got on with loading our household goods into the containers with care and consideration for both our furniture and the house walls and staircase. Cheerful team of men to who nothing was too much trouble.excellent service and an understanding of how stressful moving home can be. We would recommend your company without any hesitation . We particularly liked the way our furniture was wrapped and protected when it was put into the containers… Read Full Review

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★★★★★

“review regarding house move”

Written on: 21/09/2016 by Grayxa400 (1 review written)

I was very impressed the GB Liners. The staff were all very friendly and helpful from the time I made my first call to the day of the move. I would certainly recommend them… Read Full Review

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★★★★★

“Great service, experience and calm under pressure!”

Written on: 15/09/2016 by twBradford322 (1 review written)

I throughly recommend GB Liners - I found each member of their team professional, helpful and experienced. A good price too… Read Full Review

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★★★★★

“Not less than AMAZING!”

Written on: 14/09/2016 by BenjRichter (1 review written)

I will start with the fact that through the whole process, it was just so nice to work with GB Liners. I was very concerned about transporting my home from Germany to the UK. I looked literally for months for a company whom I can trust with my belongings, which won't be too expensive as well. It wasn't easy at all. Until I found GB Liners. From the first moment it felt the right company. The service is impeccable. The staff are uber-nice and attentive. As I was a bit nervous regarding my… Read Full Review

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★★★★☆

“Efficient and cheerful”

Written on: 14/09/2016

Our move wasn't straightforward since access to the house is down an unmade track. A transit had to be used and this lengthened the day considerably. All the crew stayed cheerful and co-operative. Everything properly stored and strictly kept times and dates, so what's not to like about GB Liners?… Read Full Review

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★★★★★

“Second move this year”

Written on: 10/09/2016 by mtOlson418 (1 review written)

Two moves in one year is stressful and expensive. We had good experience with GB LINERS a few years ago moving and elderly parent but thought they would be too expensive. However they gave us excellent advice on how to minimise the costs and by cutting out things like garden pots and things in the green which we could better move ourselves obtained a very competitive quote which included collecting contents of a box stored with another removal company. All went extremely smoothly. The staff… Read Full Review

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★★★★★

“fantastic removals”

Written on: 10/09/2016 by 223George (1 review written)

Can't rate the firm enough. From the onset very polite and trustworthy people. They did all the packing the day before, very careful and well packed. Gentlemen very polite and discreet. On the actual removal day arrived on time with a smile on their faces. Very punctual and prompt from start to finish can't recommend enough 5* from start to finish. Will definitely use again… Read Full Review

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★★★★☆

“Happy Customer”

Written on: 08/09/2016 by monicameredith (2 reviews written)

Very pleased with GB Liners. Very helpful staff. Value for money and efficient… Read Full Review

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