GB Liners Reviews - www.gbliners.com

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★★★★★
4.7 / 5
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Latest Reviews

★★☆☆☆

“Removals Ok Until Damage By Them Occurs”

Written on: 09/10/2017 by 329Proctor (1 review written)

The removal vehicle and staff arrived on time albeit it was suppose to be 3 men for the removal. The 2 staff rushed the removal as they wanted to be finished by 4pm latest this would not have been a problem , and to most a brilliant prospect except damage occurred. Firstly to a door and its frame taking the door off its hinges. Then to find that the 18 month old 48ins TV damaged by an impact 3ins in the bottom left of screen. Although staff reported this along with the door when it came to… Read Full Review

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★★★★★

“1ST Class service!”

Written on: 15/09/2017 by SophieBauer (1 review written)

I have used GB liners on many occasions, in fact they shipped all of my stuff to Cyprus and back many years ago (including my car)!!! NOTHING has ever been too much trouble and the guys that do the packing and removal are always charming witty and polite... I have also had to deal with the office staff on many occasions as i have had whole houses of ''stuff'' in store, often for a very long time...again, the staff are always very helpful and polite and at times have had to have a sense of… Read Full Review

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★★★★★

“They Are Really Very Good”

Written on: 11/09/2017 by Martinezpa1970 (1 review written)

From start to finish I found GB Liners to be friendly, efficient, and extremely hard working. The two operatives never appeared to stop, even for a meal break and over the 2 day period nothing was overlooked, broken or lost. Full marks!… Read Full Review

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★★★★★

“Efficient, reliable and friendly service”

Written on: 11/09/2017 by LucyKelly (1 review written)

All aspects of our move went smoothly thanks to GB Liners. They are knowledgable, helpful, informative. I trusted them 100% throughout the process and would absolutely use them again… Read Full Review

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★★★★★

“Extremelly Good Service ”

Written on: 08/09/2017 by mjohannes22 (1 review written)

From the packing in Nice (FRANCE) to the unpacking in London, GB Liners have been of a great help to make our familly journey as smooth as possible. The boxes were delivered on schedule with absolutely nothing broken or dammaged. They even came after the removal to pick up the empty boxes as we had no car available. Great service from the begining to the end ! Kepp this focus on customer… Read Full Review

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★★★★★

“Made the move easy”

Written on: 26/08/2017 by 1948Childers (1 review written)

From the estimator's visit to unloading at the destination, everything went smoothly. The team was prompt, personable and efficient and worked hard to minimise the stress for us. As we unpacked we realised just how much care had been taken in packing and wrapping all our items and recognised just how beyond us the task would have been. We would have no hesitation in recommending GB Liners to others, not just on these important practical matters but as representing good value for money… Read Full Review

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★★★★★

“Super Efficient”

Written on: 23/08/2017 by merylemay (1 review written)

If I had to move again, I would choose GB Liners without hesitation. The crew were friendly and very professional. They took every care with my belongings and showed great respect to me personally. The second crew who moved my belongings from storage were equally efficient and extremely well organised. Many thanks to you all… Read Full Review

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★☆☆☆☆

“Appalling Service June 2017 ”

Written on: 31/07/2017 by Heather7271 (1 review written)

Absolutely appalled by the service from GB Liners (removal) Brighton today. We were told very casually by email that our booking had been cancelled even though we had signed an agreement form and sent it in on 3rd July. We are moving in three weeks time. No calls, no apology. After speaking with the manager, it's clear that we have been sidelined for financial reasons to make way for more profitable bookings. Great service GB Liners, your attitude is quite frankly a disgrace… Read Full Review

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Rbartup's Response to Heather7271's Review

Written on: 07/08/2017

I'm sorry that this person has cause to complain, and I agree we did not handle this matter impeccably which is our goal.
We quoted for the move to be done with us choosing the dates in a time range chosen by the customer. The customer then asked us to save a date, subject to confirmation, which she chose. We should have said "that's not the deal" but there should have been a clear understanding about whether we were saving the dates or we weren't. There was no such clarity and that's our fault. 3 weeks after we we were asked to save a provisional date (and more than 3 weeks before the moving date) we asked what was happening and was told the client still could not confirm the date. At that point a dispute arose about whether we had the date saved or not and really the discussion should have been about whether we could continue to hold a provisional booking when other customers could go firm on that same date. 24 hours after the dispute blew up we did offer the client dates, but she said she would prefer to use another mover now. On balance our fault, but the clients inability to confirm the date made things less straightforward.

R Bartup Managing Director

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★★★★★

“Excellent Experience !”

Written on: 12/07/2017

GB Liners is a Removal company that means business in the best possible way and they take great care to go into every aspect of their work with great care, work very quickly and quietly, and with a good deal of humour. I liked the way they dealt with my requirements and moved my possessions, firstly into store and then about 150 miles to my new home; no trouble, no problems and no mistakes. I shall certainly recommend this Company to anyone, and the price for their work was completely fair, and… Read Full Review

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★★★★★

“Proffesional, Polite and Very Hard Working”

Written on: 11/07/2017

Our move was actually over a very short distance and on 19th June (a VERY hot day). The team were very polite and despite the heat and little respite between loading and unloading just got on with the work but were also very careful. It probably sounds a bit trite but I could not have asked for more. Excellent from start to finish. I must also praise the office staff who worked well with our shifting schedule… Read Full Review

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★★★★★

“First class service”

Written on: 23/06/2017 by Mgxjones (1 review written)

We moved from a house spread over 5 floors and wanted to leave some of our furniture behind. While this was potentially tricky nothing was left behind that we wanted to take and nothing was taken that we wanted to leave. Nothing was damaged and everything ended up where we wanted. The crew were quietly efficient, nothing was too much trouble and everybody was polite and cheerful. I wouldn't use anybody else if I moved again… Read Full Review

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★★★★★

“Moving house? Use GB Liners!”

Written on: 14/06/2017 by US416 (1 review written)

Moved house from Aberdeenshire to Cheshire. Crew collected boxes and helped pack and wrap all delicate items on per arranged time/day from Aberdeenshire. Second crew then delivered everything on pre-arranged time/day to Cheshire. All boxes and furniture placed exactly where we needed it. Exceptional professionalism and friendliness from all crew involved. Nothing was too much trouble! There were no negative aspects at any time. Special thanks to the two guys I dealt with in Aberdeen for all… Read Full Review

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★★★★☆

“Reliable and efficient”

Written on: 11/06/2017

GB Liners packed and removed my belongings to storage for two years then returned them to my home in excellent condition and with the minimum of fuss. Throughout the whole process they were reliable efficient and easy to deal with. The service feltfriendly and personal. I would be happy to recommend them… Read Full Review

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★★★★★

“Would use again”

Written on: 04/06/2017

From start to finish, GB Liners were consistently professional, friendly and very helpful. The three removal men on the day, despite one or two hitches in the proceedings (not their fault), were supportive and encouraging when the going got tough. They were a great team. I would definitely use this company for any future move. They are safe hands… Read Full Review

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★★★★★

“Highly professional from start to finish”

Written on: 01/06/2017 by OLMGFitness (1 review written)

Recently myself and my wife moved only around 3.5 miles but to a bigger house. We had a few unusual items from your typical move, such as 500kg of weights (I powerlift) and a retired racing motorcycle and so decided to use a moving company. After several quotes from different moving companies, I was most impressed with the representive from GB Liners and so wanted to use them. Our move was on a Monday and so we were advised the prepacking of non essentials would start on Friday. Around 5… Read Full Review

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★★★★★

“Above and beyond”

Written on: 10/05/2017 by ChandlerMcGarry409 (1 review written)

The whole process of moving was made simple. Appropriate boxes and wrapping were delivered at a good time for me, as I was doing my own packing. On the day, 3 very professional and hard working men arrived and I was impressed how fast and carefully they moved the boxes and furniture. As arranged, some furniture was dismantled and later reassembled. Nothing was too much trouble. At the new house they protected the carpet and stacked the belongings in the allocated rooms. Before leaving they… Read Full Review

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★★★★★

“Great service”

Written on: 04/05/2017 by Breconmover (1 review written)

This was the second time I have used this company and I must say that the made the whole process hassle free on both occasions. I would thoroughly recommend them… Read Full Review

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★★★★★

“removals made easy”

Written on: 28/04/2017 by LASTOFTHELINE (1 review written)

Very efficient. Pleasant to deal with, nothing was too much trouble. I feel that I received very good value for money… Read Full Review

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★☆☆☆☆

“Atrocious, rude, stinking attitude”

Written on: 18/04/2017 by Ralpha407 (1 review written)

Monday 3rd April, had to take my son to an emergency Dr’s appointment. I parked close to a car that was ready to leave a roadside space. A GB Liners man came to my car, tapped the window and told me I had to move as his lorry was coming down the road and needed access into a driveway near where I was parked. I explained that I was about to park once the lady had move, that I would literally be 2 minutes, he just said ‘WELL YOU CAN’T, SO MOVE..! I explained that she was literally pulling… Read Full Review

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★★★★★

“A very professional service”

Written on: 06/04/2017 by walsh581 (1 review written)

From the start of the process to the finish, we have nothing but praise for GB Liners. As is well known, moving home is a stressful enough time however the actual experience went without a hitch. The pre visit and survey went very well and we were supplied with our packing materials well in advance of the move. Liaison with the Hereford office was very easy and it is clear that the set up is very well run, professional and customer focussed. Moving day itself was seamless - the removal van… Read Full Review

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