Written on: 26/07/2013 by inapanic
The team at Heathrow terminal 1 did a fantastic job packaging my bike. Having been let down by the airline who had promised to provide me with a bike box, I was in a panic. The two guys at Excess baggage could not do enough to help me. They packed the bike really well and went to great lengths to ensure that it was packed perfectly. It is so rare to find people who actually take some pride in doing a good and thorough job.
Thank you very much!
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