Written on: 23/05/2012 by ywilcox
In the last 3 months, the temperature has dropped in our Samsung (RS267LBBP) refrigerator to 50-55 degrees. Most repairmen won't service Samsung refrigerators. When I finally got one to come to repair it, he basically told us to unplug it for a week and he would come back to tell us what parts it probably needed replacing (he gave us a list of 6 items). Said each service call would probably be about $500-700. I took too long for him to come back out, so we put it back together and plugged it back in and it worked. After troubleshooting what the problem was, we found out that the ice builds up on the coils in the refrigerator and need to be defrosted with a hair dryer (3 hours). Each time this happens, we get sick from eating bad food (bacteria build-up) and have to throw everything away. Now the water in the door has stopped working and the temperature goes up 5-10 degrees within 3 minutes of opening the door. Everyone thinks we keep a neat, clean and almost empty refrigerator on purpose, but we can't trust that this one will not let us down again. A waste of money.