Written on: 18/03/2013
We have owned this fridge for 5.5 years. The door handle first broke after nearly 4 years, and the replacement (a genuine Hotpoint spare) broke in exactly the same place after 18 months. I have asked Indesit/Hotpoint to refund the cost of the 2nd replacement handle I have had to buy, but they have refused. The reply was extremely patronising, implying that the way we were opening the door is the cause of the problem. Given that my wife and I have been opening fridges for well over 50 years without breaking door handles, I can only assume that Indesit/Hotpoint are in denial about what is obviously a fairly common problem. Don't buy this product unless you are prepared for the hassle (and cost) of replacing door handles on a regular basis.