Fridge keeps freezing & now running constantly

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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Guest's review of Hotpoint RLA34

★☆☆☆☆

“Fridge keeps freezing and now running constantly”

Written on: 23/11/2012

This fridge is only 18months old and has been nothing but trouble from the start. The setting has been on 1 and still the fridge freezes and now the fridge is running constantly.
The door constantly sags when bottles are put in the door storage area and the general build quality is poor. Hotpoint want 120 pounds for repair even though there is a 5 year parts warranty. This is the same price if you don't have the parts warranty in which case is this a false warranty from Hotpoint? Hotpoint also offered a repair cost of 14.99 a month for a years warranty making a total repair cost of just under 180 pounds.
Off to buy another fridge and it won't be Hotpoint!!

  • More than 1 year

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Mack2222's Comment

Written on: 25/05/2014

Same problem for last few years, the dial setting is of no use, it freezes up most of the time, yesterday I fitted a new replacement thermostat that cost £18, however as it is of the same design as the original I hope it lasts, one thing I have found is that these type of thermostats are not at all reactive, unlike say a room thermostat, turning the dial and nothing happening is not very reassuring!
If you want to replace your thermostat undo the four screws under the lip above the door, be careful at the hinge end, just unscrew a bit as the door will fall away, you have to gently prise away the facia unit pulling down, a slim knife blade helps, take note of the wiring connections, undo the locking nut and ease off the plastic clips that hold the thermostat in place and gently pull out the capillary tube, when unwinding the replacement capillary, make sure you unroll it gently to to straighten out to avoid any kinks, insert back into the guide tube and push gently in, you will need to bend it carefully it at a right angle at the thermostat end, don't forget to re fit the dial before pushing the thermostat in place, the facia is a bit of a fiddle to get back in place so a slim knife blade again will help ease the plastic lip into position, I searched the net for this information without success so good luck.

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