Written on: 18/12/2012 by ARPASSARA (1 review written)
history of FWV470SS ice maker purchased by pr COOPER, and installed at the WOODLANDS, friday LANE, barston SOLIHULL, B92 0HZ cda ice maker purchased from kitchen appliance centre february 10TH 2012 fitted may 31ST 2012 extended 5 year guarantee taken out 1OTH july 2012 ice maker not WORKING, spoke to them job NO.93761 16TH july no contact from CDA, spoke to anyother person, i was advised that my job had been given to an outside CONTRACTOR, (EVANS care and REPAIR) 7TH august no... (read more)
Written on: 25/08/2012
The unit has never worked for more than a few weeks at a time. The water chiller is an open resevoir and difficult to clean. The ice shut off and thawed into the water resevoir. After 9 months of hassle CDA have finally agreed to change the FWV460 for newer model FWV470 which is an icemaker and measured water (unchilled) dispenser, (clearly they have recognised the hygiene problem) but I have to get someone to take out the existing appliance and fit the replacement. I agreed just to get... (read more)
Written on: 25/01/2012
This appliance is a disappointment. It does not have the functionality expected in a water and ice dispenser. The 460 model that is now discontinued had a UV filter and chilled the dispensed water (although it with problems related to cleaning and drainage). The new “improved” 470 model does not have a UV filter (it does have a mechanical inline filter) and does not chill the water - it is just a digital tap! The ice maker does make ice without you having to worry about filling ice cube... (read more)
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Iamdavet's Response to ARPASSARA's Review
Written on: 15/01/2013
Looking at buying complete range of CDA appliances for new kitchen but not so sure now. Things fail and go wrong but it should be put right quickly and there is no reason at all for poor customer service. Looked at CDA due to being a British Company and good design but will now look elsewhere.
Good luck with your repairs/replacement