written by on 12/08/2013
I accompanied my husband as support to investigate potential driving jobs at Best Connection in Kidderminster. We were greeted by a female staff member with a very 'frosty' welcome (not the receptionist, who I would like to add was very friendly). Unfortunately her tone was extremely unhelpful and almost judgemental. Her only interest was telling us that Best Connections is the leading agency for supplying drivers. I am surprised at this comment if this is first contact of the Kidderminster Branch. I would suggest the Headquarters in Halesowen look into hiring a mystery shopper for customer service or even do an 'undercover boss' stint.
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