Written on: 18/06/2012 by ChocolateCookie (8 reviews written)
I had the misfortunte of registering with Source4 Personnel, Twickenham in April this year. The consultant - Evie Kahn had called me following an online application for a temp admin role. The job was apparently due to commence the next day, so I had to come in and register, arranging for me to come in later that afternoon. After spending the best part of an hour travelling from Ealing to their branch in Twickenham I was 'greeted' by the receptionist and given a thick pile of paperwork to complete. Didn't perform a computer test (which they later emailed a prove-it test on 8 May) After that was done, and suffering cramp in my fingers I met with the consultant Evie and probably spent no more than 10 minutes chatting with her, mainly about my past employment on my CV. Ending our conversation by stating the role that she had called me about, that I was signing up for had now been filled. From that moment I knew my journey was a wasted one and got me to register with their agency under false pretences.
Evie called me the following week to try and put me forward for a 1 day reception role, though stating that I wasn't seeking reception work only office admin when I met with her, plus the hourly rate was less than I was seeking.
Also that same week after my registration I received a interview feedback form through the post where I had to rate my experience on a number questions from 1-10, 1 being poor and 10 being excellent. I was honest and rated most of the questions stated as 1 and gave my reasons why.
Then more recently on the afternnon of 15 June she calls me about a temp admin job based Brentford, working 4 days a week, 5 hours a day paying £7.50p/h. So I agreed to the role. She calls 2 hours later, just after 5pm on that Friday to confirm my interview the following Monday (18 June). Firstly while I was on the phone I had to write down the name, address of compnay and the person I was seeing (his title & surname, no first name given). Why couldn't she have just emailed it across? Never provided a job description. Maybe as it was a Friday, she wanted to leave on time, who knows!! She told me to research the company despite not providing the company's website address. Shortly after that phone call I googled the company name. Couldn't even find their website. All I could find was their address, company director's name, which was his title and surname. The exact information she had provided to me half an hour previously. I was beginning to wonder whether this job was actually geniune!!
So with no job description and no website to research the company on, how was I meant to prepare myself and a series a questions to ask for this interview? And why waste money travelling to this interview when I knew nothing about them or the role? She really must take for a fool! Does she think I'm that desperate enough to accept an interview not knowing the company or job role?
On the Monday morning instead of getting ready for this interview, that I had no intention of attending. I sent Evie an email stating that I was not attending this interview nor any other future interviews through their agency as I haven't been satisfied with them from the start. She called me about half an hour later to explain herself, not very well I might add! During the conversation she had the cheek to say that I should have contacted her if I had any issues. Why should I have to contact her when she should have at least sent me the job description and company details when the interview was confirmed. That should be standard and goes without saying!!
'Fail to prepare, prepare to fail'
So I have well and truly cut my losses and moved on. I am geniuely seeking employment and I haven't got time to be messed about. It's their job to help find me a job and if they cannot perform that main task effectively then they are not an agency I wish to waste my time with. Luckily the only loss I suffered was the money spent travelling there for registration. I wasn't prepared to waste anymore!!
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