Job Centre Offices Reviews

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Latest Reviews

★☆☆☆☆

“no help whatsoever!”

Written on: 30/09/2013

Completely inept, the staff at my local job centre offer no proper help or guidance to assist you to find employment. They seem intent on checking your 'job search' booklet with a fine toothcomb & basically seem to treat everybody who walks in as a habitual liar & scrounger!. STOP PICKING ON THOSE OF US WHO DESPERATELY WANT TO WORK & PAY OUR WAY!!. Woman who works on reception desk has a terrible attitude, looking down her nose at jobseekers like me as if we're something she just stepped in… Read Full Review

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Millerk77's Comment

Written on: 03/10/2013

I can only agree with your comment. Yesterday was my first visit at the job centre, since I've moved to the UK more than 15 years ago. I am originally from France. I have a degree, have always worked, never claimed anything, paid my taxes, and as I was a high earner (until the company I worked for, shut down, making us all redundant in the process) the amount of taxes I paid in was a considerable amount each year. Yet, on my first visit, I was made to feel like a total loser, was accused of lying just because I genuinely had no idea how this process works. To make matters worse, I was sent a letter from JSA to confirm my job seekers allowance, but it turns out this was sent to me in error. Is this my fault? I don't think so. Their incompetence should not be considered as an error of mine.
This whole situation made my blood boil and to be frank, it leaves me with no desire to pursue the JSA - it's peanuts anyway as who can live on such pittance you wonder? That said, I shall make my utmost effort to ensure I get something from them, for all the years I worked, contributed towards this country, and just out of principle.
I am still fuming, and can only hope I'll find a job soon - I really want to get out of this dark abyss which is after all, no fault of mine.

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Plst2's Comment

Written on: 05/10/2013

Hello Millerk. I completely sympathise with your situation. I too have worked most of my adult life - 22 of the last 24 years - paid tax & N.I. & am fed up of decent people like us being tarred with the same brush as the scroungers. I would work tomorrow if offered something half decent. Surely its in the job centre staff's interest to get us all back into jobs asap yet they do nothing to properly help. If I were you I'd grit my teeth & continue the JSA claim. Although it isn't much, its at least something & you have earned the right to it.
Best of luck to you, I wish you well.



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★☆☆☆☆

“Cambridge Job Centre Receptionist”

Written on: 18/03/2013

Cambridge Branch The receptionist staff are a complete waste of time. The 0845 team provides you with the information needed and what you should do. The Cambridge branch then say that the information is incorrect and that is not how things are done. So they point to the phones on the wall to speak to somebody about it. These are the same people who they just said don't know what they are talking about! … Read Full Review

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★★☆☆☆

“Even worse is their online offering”

Written on: 18/02/2013 by mrgeecee (1 review written)

Their online system (now replaced by the 'Government Gateway') is even more depressing... I've applied for many jobs that I'm fully qualified for, and never had a single word of reply from any of them. I guess that's down to the recruiters (whether that's agencies or the end companies themselves) but it appears to be a complete waste of resources and job seekers' time. I've found the staff that I've actually seen there fairly helpful and willing to help (even though they have little scope) but… Read Full Review

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★☆☆☆☆

“Not Fit for purpose - the ultimate understatement”

Written on: 09/05/2012

Jobcentre plus is a 100% not fit for purpose extravaganza of the worst kind of possible poor service and maladministration. Moreover its hidden but deliberate strategy is to target the weak and vulnerable for 'sanction' in contravention of human rights. Instead of helping those who need assistance (its alleged purpose) as a public service , there 'for' the public, it instead actively seeks to cause as much pain and frustration as possible, as if commissioned by Lucifer himself. Staffed by some… Read Full Review

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Bouncer45's Comment

Written on: 07/09/2012

agreed wholeheartedly, backed up by a complaints dept called the independent case examiner who can take up to a year to investigate the complaint and still call it done in a reasonable time!

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★☆☆☆☆

“The 'wonderful' Job Centre Plus”

Written on: 14/03/2012 by ChocolateCookie (8 reviews written)

Since signing on last October I found it a 'wonderful' experience at the Job Centre Plus and look forward to my fortnightly visits - NOT!!! Initially when first signing on, there was an issue with my Job Seeker Allowance payments. As I was never told by my advisor about this on my visits, when I didn't receive payment into my bank account 2 weeks after my first visit I called their head office where I was informed that I hadn't made enough national insurance contributions. I have been working… Read Full Review

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★☆☆☆☆

“The jobcentre is the worst place I have ever been to...”

Written on: 23/02/2012

The jobcentre is the worst place I have ever been to the staff treat you terribly I have recently made several complaints about the customer service they gave me I went through there complaints procedure and it is now in the hands of the independent case examiner I hope they sort the complaint out for me the jobcentre is useless and so is the staff they employe as well… Read Full Review

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★☆☆☆☆

“I have just got a job after three years in Cambridge i...”

Written on: 13/04/2011

I have just got a job after three years in Cambridge i live away from Cambridge so i needed some help with travel or the back to work grant that i thought i would be entitled to,but as my partner signs on for the two of us i am am not eligable and they wouldnt even discuss it with me only talk to him . They said they couldnt help me at all and that i would have to apply for a loan which takes about two weeks to process,do the government want us to work? … Read Full Review

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Guest's Comment

Written on: 13/08/2011


Job Centre Plus Vacancies

http://www.jobcentrejobvacancies.org.uk/Job-Centre-Plus-Vacancies.html

Most countries in Europe have been struggling with unemployment and getting suitable job opportunities for the unemployed. The public service employment services were seeking to improve the chances of low income and unemployed people to get suitable placement in the yester years. The public employment agencies came together with benefits agency to form what is now called job centre plus. This is a service that is funded by the government and is offered free of charge to persons who have been through a rough patch such as low income or loss of employment as well as unemployed people. The aim of Job centre plus is to bridge the gap between the labour market and the employers to create an easier process for people to access opportunities.

The Job centre plus not only provides employment opportunities and benefits but also gives the unemployed people other services such as CV writing. They also guide job seekers on how to access unemployment benefits and advice them on which ones they qualify for. This goes a long way in ensuring that the lives of people who are unemployed are much more fulfilling as the process of looking for a job can be really draining. Employers are able to access the job seekers through the job centre plus online websites where they can upload the jobs that are available to the market.

There has been a lot of challenges for the Job centre plus as most employers do not consider government employment agencies as a good source of the cream in the market. Thus it is very difficult to penetrate the labor market as a government agency, all the same they have managed to secure jobs for a lot of people and the model remains enviable in the whole of Europe and other countries. The advantage of Job centre plus is that people who have put a lot of effort into looking for job opportunities are able eligible for benefits that enable them meet certain obligations that they have as well as just making life bearable as job hunting can be a very discouraging process.
You can contact job centre plus for a variety of reasons ranging from benefits to loans and grants and primarily anything to do with unemployment benefits in the UK.If you are incapacitated due to an accident or illness and are unable to get a source of income, then job centre plus will be able to assist you by providing the benefits available to your specific needs.

This is a win win situation as the government through the job centre plus strives to reduce the level of unemployment. Assisting individuals in job searching goes a long way in ensuring that the demands of the labour market are met and that there are no vacancies left unfilled. Traditionally they have been known to give jobs to the employed, now the focus is on the unemployed. Anyone can be able to apply for a job through job centre plus either online or calling.

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Menhaj's Comment

Written on: 13/08/2011


Job Centre Plus Vacancies

http://www.jobcentrejobvacancies.org.uk/Job-Centre-Plus-Vacancies.html

Most countries in Europe have been struggling with unemployment and getting suitable job opportunities for the unemployed. The public service employment services were seeking to improve the chances of low income and unemployed people to get suitable placement in the yester years. The public employment agencies came together with benefits agency to form what is now called job centre plus. This is a service that is funded by the government and is offered free of charge to persons who have been through a rough patch such as low income or loss of employment as well as unemployed people. The aim of Job centre plus is to bridge the gap between the labour market and the employers to create an easier process for people to access opportunities.

The Job centre plus not only provides employment opportunities and benefits but also gives the unemployed people other services such as CV writing. They also guide job seekers on how to access unemployment benefits and advice them on which ones they qualify for. This goes a long way in ensuring that the lives of people who are unemployed are much more fulfilling as the process of looking for a job can be really draining. Employers are able to access the job seekers through the job centre plus online websites where they can upload the jobs that are available to the market.

There has been a lot of challenges for the Job centre plus as most employers do not consider government employment agencies as a good source of the cream in the market. Thus it is very difficult to penetrate the labor market as a government agency, all the same they have managed to secure jobs for a lot of people and the model remains enviable in the whole of Europe and other countries. The advantage of Job centre plus is that people who have put a lot of effort into looking for job opportunities are able eligible for benefits that enable them meet certain obligations that they have as well as just making life bearable as job hunting can be a very discouraging process.
You can contact job centre plus for a variety of reasons ranging from benefits to loans and grants and primarily anything to do with unemployment benefits in the UK.If you are incapacitated due to an accident or illness and are unable to get a source of income, then job centre plus will be able to assist you by providing the benefits available to your specific needs.

This is a win win situation as the government through the job centre plus strives to reduce the level of unemployment. Assisting individuals in job searching goes a long way in ensuring that the demands of the labour market are met and that there are no vacancies left unfilled. Traditionally they have been known to give jobs to the employed, now the focus is on the unemployed. Anyone can be able to apply for a job through job centre plus either online or calling.

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★☆☆☆☆

“I was told that they would contact me regarding the...”

Written on: 03/04/2011 by sammantha (1 review written)

I was told that they would contact me regarding the date i have to next sign on. I phoned twice and was told my personal advisor would get back to me, so far no reply. My personal advisor has not idea about the changes in the rules regarding lone parents. I keep getting conflicting advice from everyone at my local jobcentre plus office which happens to be Clapham Common in London. They are also rude, when i query any information they are rude and impatient with customers. Incomplete… Read Full Review

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Jobcentresareuselss's Response to sammantha's Review

Written on: 30/04/2013

The Clapham Common Jobcentre is worse than useless. They are racist idiots in there. I am a white middle class man and I was totally victimised. The one helpful employee in there witnessed the harassment I received and told me I should complain about the treatment I received. I did complain but this was pointless because the employees I complained about lied.
An example of the appalling treatment I received in there was having to wait for over two hours despite turning up on time for my appointment . Another example is my benefits being stopped because I refused to apply for a job as a social worker. My former career was as a stockbroker and I had no qualifications to be a social worker. The fact I was applying for lots of other jobs was totally ignored.

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★☆☆☆☆

“Poor service, unbelievably rude and unhelpful staff,...”

Written on: 20/03/2011 by Tuna Sandwich (1 review written)

Poor service, unbelievably rude and unhelpful staff, and little real help towards finding a job. I had the temerity to make a complaint and found the manager dealing with it to be the most obnoxious person in the place. A perfect Orwellian nightmare, the only real purpose of this place is to provide employment for its own hopeless staff.

I would like to say avoid at all costs but, of course, if you are unfortunate enough to be unemployed you don't have any choice but to put up with what these… Read Full Review

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★☆☆☆☆

“The Job Centre is rubbish, i have been signing on for...”

Written on: 10/03/2011

The Job Centre is rubbish, i have been signing on for 6 weeks now and they are actually stopping me from finding work. I contacted an employer last week who is more than willing to take me on in september. BUT over the summer he wants someone on the groundworks scheme......ME i have been cleared for the scheme by groundworks (they have even opened it up to over 25's for me) BUT the job centre say i cant be reffered onto it because i havn't been unemployed for 6 months!!!!! and they won't 'fast… Read Full Review

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★☆☆☆☆

“Terrible experience i had when i went to register as a...”

Written on: 14/02/2011 by anaita (3 reviews written)

Terrible experience i had when i went to register as a jobsicker after been redundant . Not a friendly place !!!! Wandsworth branch , next to the shopping centre .
Patronizing lady on the second floor with purple mascara on her eye lushes, small , dark hair. She spoke and directed me like i am a foreigner , and like i don't understand english...i am british by the way !

then on the third floor i had to wait for my turn to be called to register. While waited on the sofa...i withnesed… Read Full Review

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★☆☆☆☆

“Job Centre's or Job Centre Plus as it's called...”

Written on: 13/02/2011 by Mastermind123 (1 review written)

Job Centre's or Job Centre Plus as it's called nowadays have gone to the dogs and are completely useless, the people that work in them now are largely made up of not very competent staff who are not really interested in whether their clients get a suitable job or not, all they care about is getting rid of people off the figures as quick as they can so they look better and appear as if they are finding jobs for people.

I lost my job last year and had been in employed in the same place for 10… Read Full Review

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★☆☆☆☆

“. I applied for job seekers allowance after graduating...”

Written on: 25/08/2010

I applied for job seekers allowance after graduating from university. I arrived back home, there were no jobs and I couldn't afford my medication. I applied over the phone, the woman who called me clearly didn't want to speak to me, she huffed and tutted her way through the "interview" (as she called it) and made me feel worthless.

2.They asked me to arrive at the job centre at 9am for a meeting with a personal advisor, all customers were left standing in the rain until 9:30 until the… Read Full Review

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★☆☆☆☆

“No stars really but option not available. I went to...”

Written on: 06/08/2010 by BMG (1 review written)

No stars really but option not available. I went to JCP full of hope and came away depressed and disappointed. No effort was made to 'help' me find work or to advise me on how to search for work. Follow up 'jump through the hoop' visits to ensure I get some money are worse - I am asked if I am available for work and told to sign the form. My efforts to find work are at best glanced at and I am offered no encouragement. Next time I may just ask if I can have one of the cushy numbers that… Read Full Review

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★☆☆☆☆

“My experience is based on the Wembley branch. In terms...”

Written on: 04/05/2010

My experience is based on the Wembley branch. In terms of helping you to find work to say they are bad is almost irrelevant since they do not 'help' in anyway. The biggest issue with the system is the 'one size fits' all mentality.

My experience of the staff has varied; a handful are very hard working and try to make a difference but a number of staff evidently resent their job and so behave in an unprofessional manner. If i'm honest the only reason for the 1 star is due to the two very buxom… Read Full Review

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