Badenoch & Clark www.badenochandclark.com

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Latest Reviews

“Awful chaotic no pay ”

★☆☆☆☆

written by Mickgennery on 16/04/2019

This company were terrible from the start. Utterley incompetent didnt follow my request for my choice of umbrella company. Now on consultant no 4 after the first 3 left or were sacked. Made a complete mess of my wageS for the first 10 weeks and I had to rely on emergency payments ..still awaiting mileage claims to be resolved after 5 months ..you get sick and tired of thier broken promises and lame apologies and having to sort everything out yourself .regulalry get promised money and nothing gets paid in I escalated my complaints to managers level and little has changed ..they just dont care and you are left in financial confusion

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“Don't bother”

★☆☆☆☆

written by 409Ramos on 28/03/2019

They are quite happy to put you forward for roles and get you an interview. Don't expect a follow up call if unsuccessful, they don't have the common decency to let you know. Wish I'd read the other reviews before agreeing for them to represent me, never again!

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“Incompetence isn't a strong enough word”

★☆☆☆☆

written by MckennaCowan on 01/09/2017

Avoid this company like the plague. I lost my placement 4 months ago due to my dbs not being renewed within timescales. They had sent me an email reminder to the wrong email address and didn't phone me until 1 week before expiry date so my placement had to let me go. If that isn't bad enough I have not heard from the person I dealt with who was supposed to be supporting me to find a New placement for the last 2 months despite me leaving messages requesting a call back. I was then offered compensation a month ago which hasn't materialised dispite several conversations. I have never come across such rude incompetent people in all my life and have now been out of placement since May. Advice to others is to go to any agency other than this one

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“AWFUL”

★☆☆☆☆

written by Clayx77 on 22/03/2017

AVOID AT ALL COSTS, THEYR DONE PAY YOU ON TIME AND IT BS ABOUT REFERENCES ETC, I HAVE NOT BEEN PAID FPR WEEKS!!! OUTRAGEOUS

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“Incompetent and rude consultants.”

★☆☆☆☆

written by HollyShields on 17/12/2015

Extremely unprofessional consultants, who have not the slightest understanding of the roles or the industry they recruit for and are extremely rude to candidates.

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“Had to clean the work area before i could use it - 4...”

★☆☆☆☆

written by bouncer45 on 24/09/2015

I've seen some poor contracts, but this was the worst one I have ever seen. Pretty obvious the agency had never seen the workplace as it was filthy. One guy had a runny nose that ran all over his pc's keyboard and then he was eating over it too. First day I was there i had to clean it all up with a wet wipe, made it look great - then the next day they swapped me to the next machine, which was just as bad! The day after that they swapped me too the next machine. Fourth day I was on a different machine, but had a word with the manager telling him this was the last move i was having - it wasn't! They got the contractor to clean up the fulltimers mess!!! One who hired me, told me off for not letting her know how bad things where, when i said i'd had enough of it there. Didn't know at time of contract that Badenoch and Clark where part of Adecco - otherwise would of run a mile! Avoid at all costs!!!

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“Awful”

★☆☆☆☆

written by MaeveMacGregor1946 on 11/07/2015

Avoid like the plague, find a decent company who actually pay what they owe you and don't waste your time with their stupid fake rubbish.

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“nightmare”

★☆☆☆☆

written by HilaryE on 02/04/2015

I did not get paid. It took two months, loads of time and an official complaint before I got my pay. The Consultant was rude and arrogant. She refused to process my pay until I resubmitted all my documents including tests which had to be done again, certificates and updated CV. This took half a day. I was given a date and promise of payment which never came. I followed up with phone calls and emails and eventually made an official complaint. I then had to submit all the paperwork again to someone else. I eventually contacted ACAS and checked that my employers had made the payment to B&C. After two months, the money was sent to the incorrect umbrella company. I registered with them because I just wanted it done. Due to the time delay, I missed out on over £50 of expenses. Worst Nightmare. I have used them intermittently over the past five years and have found them to be efficient and professional. Something has definitely changed.

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Leejonesy's Response to HilaryE's Review

Written on: 09/07/2015

Absolutely agree , horrendous company, avoid them like the plague

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“Bad payment company”

★☆☆☆☆

written by ZionParsons390 on 04/09/2014

I have heard from a friend that not only was she paid over 2 weeks late but they have have also paid a ridiculous amount of money into her account. When contacted they take messages and never call their employees,that have earned them commission by the way,back. They really must have the lowest phone call charges in the country. Why would people work for people that do not respect the people who work for them? I would not recommend anyone to work for them especially in the London office.

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“Appalling ”

★☆☆☆☆

written by McDermott1982 on 14/08/2014

Badenoch and Clark, along with the umbrella company Giant, are the worst people I have ever worked for. B&C were very forceful in making me go with Giant. I had asked numerous times to be PAYE all request were ignored until I told them I had spoken to Acas. B&C have underpaid me for my entire assignment, withheld my wages for 5 weeks and unlawfully deducted money from my pay. I would strongly recommend you stay away from this company. They are awful! Stay away from the umbrella companies too, you may get less tax but your pay rate is lower and your charges are higher, you'll only know that when you look into it properly as they glam it up but throwing lots of good looking numbers at you. I found out the hard way!

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“No complaints procedure. Ignored my requests for...”

★☆☆☆☆

written by on 18/02/2014

Have worked for Badenoch and Clarke for nearly eight years. Discovered they had underpaid me by over £2,000. Refused to discuss and sent me erroneous records on a Subject Access Request. I asked for complaints procedure to make formal complaint. They ignored me. Have had to take them to ICO and sue them for the underpayments. They actually told me I had earned considerably more than they actually paid me contrary to my payslips. Where did the money go? I feel badly treated after making them so much in commission. I would never use them again

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“Cheeky, rude staff”

★☆☆☆☆

written by on 13/10/2013

A bunch of monkeys work at Badenoch and Clark. Actually that is an insult to monkeys. The people at Badenoch and Clark are horrible. I have never spoken to by such arrogant, rude and condescending people before. Highly unpleasant experience, avoid this agency at all costs!

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Osbourneavenue's Comment

Written on: 13/05/2014

Agreed. I am one of their candidates and they consistently lie to me and go back on their word. When I question them they sneer to me down the phone. If they have work I want, I will work for them but if I ever have the choice I avoid them. They are not people I would choose to do business with.

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“Complete Tozzerz AVOID at all costs.”

★☆☆☆☆

written by Lord_Lucan on 12/09/2013

Had to put at least one star to submit review: Minus 10stars... Once hired... no contact or updates... complete waste of time! False promises. Never return calls. Single ring ('I did call you')calls. Leeds Branch - Totally Useless... Threats of withholding payment on every email. Calling you the wrong name. Avoid where possible... Just ask another agency with top reviews to represent you.

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“Great Service”

★★★★★

written by S.Denman09 on 08/06/2012

I dealt with Badenoch & Clark in Brighton so I cant comment on the other branches. Right from the get go they offered me an expert and efficient service. My recruitment 'partner' was friendly, enthusiastic and actually seemed to care about what I wanted (something I haven't always found with some other recruitment agencies. My own ambitions and aspirations were clearly taken into account, as were my salary expectations and travel restrictions. Eventually I was found the right job as a Senior Accountant and have been there 1 month. So far so good and I cant complain.

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Abz925's Response to S.Denman09's Review

Written on: 29/03/2013

I have found the whole organisation a shambles. I have worked through the Birmingham branch. They pay awful and the number of times they paid me late could run into double figures. Having been with a few agencies in Birmingham I can honestly say Badenoch and clark are by far the worst. Any one looking at joining them should stay well clear. Go with Morgan Hunt.

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“shoddily treated after working for them for many years”

★☆☆☆☆

written by on 26/10/2011

i am a revenues/benefits temp for over 15 years-i have earned the london office a good commission in the past by doing contract work for them in what is a very difficult and evolving industry--just because i turned down an interview appearance for a london perm position earlier this year the consultant in london immediately cut me off and made it quite plain that she would no longer refer me to her clients for work.When i appealed against this unfairness based on me having first worked for this agency 13 years ago instead of my loyalty being appreciated the consultant concerned just made up a statement declaring i had been rude to her!i couldnt believe the spitefulness of this-the person concerned has barely been part of the agency for more than 4 years and as i say i first worked using them 13 yrs ago-completely spiteful . Also the consultant at the manchester branch has also stated unwillingness to look for me as i had to leave a contract in the northwest basically cos i was not earning any money due to excessive expenses costs-bear in mind i am from london and had been forced to work there due to the london branches intransigence-this has completely made me lose faith in the temping agency sector and i am now determined to seek perm roles even if it means a career change-they are so ungrateful.I had previously done a trojan job for the manchester office last year where i lasted 7 mnths in a contract for them-initially i was sposed to be there for 6 weeks-tragic.

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“Just awful - do not waste your time”

★☆☆☆☆

written by agakuplinska on 25/10/2011

I wish I read these reviews before I contacted Bedenoch and Clark. I've sent my CV to them through efinancialcareers for a post to which I got a very short response stating that I wasn't successful. Since I've only just started a job search and wanted to discuss other opportunities they may have, and perhaps get a feedback on my CV, I gave them a call. I also wanted to find out about the experience of the person putting my CV forward and while having a conversation I've noticed he was clueless about how the financial services industry work, for example the difference between back and front office type roles or he didn't know that CFA is a higher qualification than IMC. In my case the client required IMC and I had a CFA so I had to explain to him that ITS PROBABLY OK AND THAT THE EMPLOYER WOULDN'T MIND I HAD CFA NOT THE IMC (not a joke!) He also hasn’t heard about the business school I went to (based in UK, ranked in top 10 worldwide by FT every year!). My skills highlighted in the one-page CV I sent to them were exactly what was required in the job spec, besides the many years of experience in a very similar role I also paid attention to the job spec when writing my resume. At the end of our conversation he said he will speak to his colleagues and review my CV again – as it turned out he agreed he didn't even read it properly. In my opinion more likely ignored what he didn't understand. I really liked the role description and was very annoyed to find out that my future career, or a role, not to be too dramatic, laid in hands of someone so inexperienced and unprofessional. After asking for another review of my CV and their current posts, perhaps I've stepped on his toe by doing so because all I got back was one sentence email stating that I do not have enough relevant experience for them to have ANY roles suitable for me. But guess what - I found him on linked in. Educated to A-levels with no prior recruitment nor financial services/banking experience. And I do not have a problem with that, university wasn’t on my priority list straight after high school at all and there are many tremendous entrepreneurs who never graduated. But I do not agree with rudeness, negligence, unprofessionalism, laziness or lying - after reading all other posts I come to conclusion people working for Bedenoch and Clark are either very arrogant and stupid or these job posts are simply fake and thats why they behave how they do. Overall experience - appalling. A total waste of time. In contrary I’ve sent my CV to other recruitment agencies and the difference between the qualities of responses was shocking. Have already three interviews lined up this week for very similar roles.

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Professionalno1's Response to agakuplinska's Review

Written on: 22/03/2013

I empathise with your comment. I've had exact same experience. Told that I should only concentrate on the temp market even though I've had to temp to pay the bills whilst I look for a permanent job. Discrimination is the word. Checked the agent out too on Linkedin. I'm old enough to be his parent. He has had 1 year and 11 months in recruitment. Am gonna write letter of complaint to them. Not good enough people's careers are messed about with in this manner. Time it stopped.

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“treated appalingly.”

★☆☆☆☆

written by alexyoiks on 19/08/2011

I was contacted by some good for nothing idiot from the nottingham branch informing me I'd been put forward for an interview for an admin assistant. At no time during this phonecall was I informed that I had to sign up and that I wasn't actually shortlisted at all. She made it very clear how another member of the team would get in contact with me later in the week to organise an interview and asked me how much I wanted for a salary. After not contacting me I rang up this morning to discuss what was going to happen only to be told that I hadn't been offered an interview and that the job had already gone. As you will see in past complaints they did exactly the same to me and did not even bother contacting me....but it gets worse...I then asked if I could speak to the branch manager to make a complaint, turns out the manager margarite was the rudest one there! I was shouted over and not allowed to make my complaint and spoken to very very rudely. I wasn't accepting this and asked to be passed through to the senior manager and was told that ,of course she wasn't going to transfer me to her manager. I was disgusted with these useless time wasting rude cretins and the disgusting way they treat people.STAY AWAY AT ALL COSTS!!!! they don't deserve any custom with there terrible customer service skills and I hope to never cross their paths again

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“I attended two interviews with Badenoch and Clark for...”

★☆☆☆☆

written by on 26/01/2011

I attended two interviews with Badenoch and Clark for a job with their Legal Division. Despite being told at the second that the interviewer would call me to let me about the outcome I didn't hear from them for almost two weeks. I called after a couple of days and left a message asking to be contacted. They didn't phone me back so I emailed them and got a standard reply that they were not interested in taking my application further. Fair enough, but why they don't have a common courtesy of letting me know about the outcome of the interview? I think it is simply rude. They contact you only when they need something from you, otherwise they don't care. RUDE, definitely won't be recommending Badenoch and Clark to anyone.

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“Received several calls from the consultant interested...”

★☆☆☆☆

written by Tara D on 15/11/2010

Received several calls from the consultant interested in my CV and as if he had several vacancies for me. Asked if I could come to register. Still waiting for email...Not consistent, not interested, not organised. Despite nice jobs on their website I am not planning to apply through them.

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“ Badenoch & Clark do not reply to candidates when...”

☆☆☆☆☆

written by on 26/05/2009

Badenoch & Clark do not reply to candidates when they apply for jobs.
Very poor service .

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Asked by CJMoore on 23rd October 2014 Report this content
What percentage do Badenoch & Clark take from your pay?

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