written by JimBren on 22/06/2013
I bought my E-Lites product about a month ago and have not smoked a real cigarette since and that's great but at first I had some serious frustrations, first of all be advised if you are thinking of having a serious go with E-Lites do not buy the starter packs with the single battery as one battery is not enough and you will only end up buying batteries anyway the extra few quid on the Duo3 is worth it, plus there is the issue with with the tips not lasting any length of time, you should bear in mind they do have a best before on them and can be sitting around shop shelves for a while so if you can find a shop that sells tips with a long date on them you will find they work much better.
I hope this goes some way to stopping having the same frustrations as me.
E-Litesrep's Response to JimBren's Review
Written on: 21/08/2013
Hi, it's great to hear you have not been smoking traditional cigarettes since using E-Lites!
With regards to some of the issues you have, our customer service team will always advise our customers to purchase a 2nd battery as this does add a huge convenience to using the product.
I am sorry to hear you have had some problems with the e-tips. Should you have any further issues or need any help at all, please contact our dedicated customer service team by emailing calling.