Disgraceful

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iCandy Peach
★★★★☆
4.3
85.0% of users recommend this

ShaniaMerritt's review of iCandy Peach

“Disgraceful ”

★☆☆☆☆

written by ShaniaMerritt on 05/02/2015

I recieved my icandy limited edition in january 2014 i was more than pleased with my purchase. My son was due to be born on 27th febuary 2014 unfortunatley after complications my son was delivered stillborn on the 23rd febuary. Such devastating news that left our whole family in pieces. On our return from hospital came the decision to take the icandy back to the stockist (bumps and babies keighley) in hope for a refund as the stroller still had tags origanal boxes yet the shop refused us our money back. Not only had we injured devistating news the shop then refused to take our pram back by refund. One of my friends contacted icandy and they also didnt want to know of my story and we got passed pillow to post with no luck of a refund even though we had our warranty card. The stockist then said they would take the stroller back and sell it for us as second hand and at a price they wanted to sell at. Both me and my partner were and still are disgusted about how were treat by both the stockist and icandy itself in the end we had to see our stroller on ebay. Disgraceful service at such a sad and hard time in our lives.

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