Prudential Insurance

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  • greenlandlucy 24th Jul 2009

    Reviewer rating: 1 stars


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    After being with the pru for 15 years and never missing a payment my grandson breaks my tv which i just payed £650 for, i arrive to make my first claim, i am treated like a criminal from the start, 7 weeks in i still have not been payed out, they have sent out 2 engineers to look at the tv and ...

  • Guest 30th Jun 2009

    Reviewer rating: 0.5 stars


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    I ran into a van and the first thing I battled with was getting a replacement rental car for my wife (I work away usually). Prudential said we had to wait till the assessor had looked at the car, we waited 5 days and thought that was enough. Then were told he has looked at it but should be calling u ...

  • JonathanS 11th Aug 2008

    Reviewer rating: 0 stars


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    When our house burnt down, firstly the Pru told us we were not insured with them and for two hours they kept up the denial before 'finding' us on the 'old' system (we had moved in and taken the insurance only a month earlier).
    The builder said he could rebuild in 5-8 weeks. The Pru told has that we ...

  • Guest 10th May 2008

    Reviewer rating: 0 stars


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    Unfortunately my first car was stolen whilst i was out of town, called the police who checked the CCTV and advised that there was no footage. Then my second car was involved in a non fault car accident, my car being worth in the region of £50,000.00, I thought it sensible to go through my ow ...

  • chwoolgar Rank: Lance Corporal 1st May 2008

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    I had an accident (Other drivers fault), the other driver admitted liability. I did not get a courtesy car as they said that they cannot decide whether the car is a write off or repair and they could not check it until 1 month later. When the car was finally checked I was told that I would be paid o ...