Padres Reviews - www.padres.co.uk

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★★★☆☆
2.7 / 5
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Latest Reviews

★☆☆☆☆

“Gone into Liquidation!”

Written on: 29/05/2013

I used Padres last year and to say that its a one man band ..is actually what it is! One guy is actually managing this site and uses a call centre to take the calls and credit checks. Unfortunately, he does not return calls and does not handle customer care with any regard for customer care. My flat had the wrong rental amount on it but did manage to get this changed and I did manage to get some tenant enquiries only trying to reach them was extremely difficult. I suggest to any one there… Read Full Review

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★★★★★

“have a look and review”

Written on: 21/12/2012 by turkishproperty (6 reviews written)

what a professional website. Nice job guys, I'm sure you will get many customers… Read Full Review

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★☆☆☆☆

“Unreliable and no customer service”

Written on: 19/12/2012 by asq12 (1 review written)

Used Padres twice in the year to advertise flats. It's a great concept, however that's all it is. There is no customer service to speak of; calls and emails are never returned and you can only assume this is the case for prospective tenant enquiries too. The website tools are old and buggy, advertised response times are never met and they are erratic in what they actually deliver. Most recently my advert was only placed on one portal instead of the range promised. Completely unreliable. … Read Full Review

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★★★★★

“Found me a tenant within a week”

Written on: 27/10/2012

I wasn't too sure about doing the whole letting thing myself but after paying my local agent about £300 last year I gave it a try. I paid Padres £60 & had about 5 or 6 interested people within the first couple of days. I found Padres pretty on the ball & they took care of the referencing and legals etc. All in all I wouldn't hesitate to use them again… Read Full Review

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★☆☆☆☆

“THEY NEVER CALL BACK”

Written on: 24/10/2012

My son is looking for a property to rent in Kent. On the internet we found one that looked ideal, that was being handled by Padres. Over the last 10 days we have made 8 phone calls to try to arrange a viewing. Each time the receptionist promises that someone will call back, but no one ever does. When you ask to speak to an agent, or to the manager, it appears that only the receptionist is in. If I were the landlord of this property, and I found out this is how they dealt with potential tenants… Read Full Review

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★☆☆☆☆

“You're better off just in the local paper!”

Written on: 01/10/2012 by middle_gentch (1 review written)

Padres put my advert onto Rightmove within 24hrs, but that's about all they got right. It never appeared on Findaproperty, and was listed on zoopla as a 1 bed house (it's 3 bedroom)! I tried to ring them on 4 occassions, everytime speaking to the receptionist, who tried to forward my call, and it never got connected. Everytime she sent/raised a callback request as, apparently, there was no direct number for me use to speak to the right people!? I never received any callback. I ended up getting… Read Full Review

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★☆☆☆☆

“reckon they are going under”

Written on: 04/09/2012

I really wouldn't advertise with these guy's at all. They haven't answered their phone to me for 7 days all I get is a receptionaist. I placed adverts with them 6 days ago and they still are not live. It's my guess that they are about to go under… Read Full Review

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Susiedig's Comment

Written on: 17/09/2012

I have also had this problem. WOULD NOT TOUCH THEM WITH A BARGEPOLE!

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★☆☆☆☆

“total shambles...rip off”

Written on: 14/08/2012

advertised with these got lots of leads off rightmove. used their 24 hr referencing service 11 days later i've still received nothing back. if you ring them they promise a call back which never happens. rang them today to be told by receptionist that she knows nothing about the company and cant help me in any way !!!! total rip off… Read Full Review

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★☆☆☆☆

“not one call or message. ”

Written on: 25/05/2012

i paid £59.95 , had the ad for over 3 weeks but did not have any communication from padres. Difficult to speak to anyone. Waste of money! Eventually I manged to let the flat via Gumtree. I will never use Padres services again!… Read Full Review

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Guest's Comment

Written on: 02/08/2012

i had the same rubish service what a waste of my money and time. better off going to gumtree or your local paper.

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★★★★★

“5 Days Property Gone”

Written on: 06/05/2012

Used this site for the first time last week & can say I am impressed with service & performance of their tenant find offering. I put my flat on with them & had about 8 really good prospects within 2 days. Padres handled the referencing which came back the next day & I have just signed the tenancy (which they also drafted) yesterday. I won't be using an estate agent again in a rush!… Read Full Review

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★★★★★

“Great Value Online Letting Agent”

Written on: 02/05/2012 by marybickerson (1 review written)

I was not sure about the whole Internet letting agency concept however Padres have certainly changed my perceptions. I have a small flat in Islington which I have let via a local agent previously. They told me that it would cost £275 plus VAT to find a tenant this time. I found padres via google but they marketed my flat for a cost of £59 & found me a working, decent tenant after 4 days! I did show a couple of timewasters round initially but the guy who took it in the end has proved to be an… Read Full Review

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★☆☆☆☆

“Worst service ever received”

Written on: 23/04/2012

After emails asking to be notified by text if any enqueries received nothing changed. I made lots of calls to office and got no replies. I had to say I would call every 1/2 hour until I got a response. I did this and eventually got a call. People coming to house to view had had the same problem. I was unable to go to site and change any details as the bond had not come up on the information. very disappointed and would not use again, no matter how cheap… Read Full Review

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Guest's Comment

Written on: 02/08/2012

i had the exact same experience. Once padres have got your money, they dont return any calls. total wast of money and my time. i am a landlord. Avoid these people.

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★★★★★

“At least £200 quid cheaper than a letting agent!”

Written on: 25/01/2012 by davidhuntswain (1 review written)

I put my property on padres.co.uk & paid them £59.95. They advertised my property on Rightmove, Zoopla & their site & sent me about 5 decent enquiries within a couple of days. I let my flat to the second of these & padres took care of the referencing & the tenancy agreement. This was all included in the one fee!! Because they handled everything professionally I even asked them to manage the property. They charged me £55 per month which is half what my local agent wanted. All in all a great… Read Full Review

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★★★★★

“I found my tenant for free”

Written on: 14/12/2011 by johnmartin11 (1 review written)

I put my property on padres.co.uk & they marketed it for me on rightmove, zoopla etc & found me loads of potential tenants within about 5 days. They were great, handling the enquiries & generally making sure that everything went smoothly. They even drew up the tenancy agreement for nothing! They didn't charge me a thing just a very reasonable £37 referencing fee which my tenants paid. The site was simple to use & I could check everything online. I can't recommend padres.co.uk highly enough &… Read Full Review

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