*AVOID* Awful company - don't pay! *AVOID*

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NetMovers www.netmovers.co.uk
★★☆☆☆
1.9
26.0% of users recommend this

A.Hopkins's review of NetMovers www.netmovers.co.uk

“*AVOID* Awful company - don't pay! *AVOID* ”

★☆☆☆☆

written by A.Hopkins on 21/05/2013

After sending Net Movers an online inquiry form for a local property, they phoned back asking for a payment of £39.00 to view the property. And asked if I was a student or on any sort of benefits. I hardly heard anything she was saying and as I was out at the time, and could not clearly hear the phone operator and advised her to call back later.
When I returned home, I phoned a local agent who I had also seen the property advertised with, and on their website the property was 'Let agreed'. The lady explained that the property had been let and the tenant was moving in on Friday (of that week) she said she had never heard of 'netmovers' and the property was officially off the market.

When a lady called back from Net Movers, her first words were ' Hi Miss XXXX shall we process your payment? have you got your details ready?' I did not know anything about the company at this point, and there had been no explanation why I had to pay £39.00 over the phone. I quickly told her, we had found somewhere and ended the phone call.

I was confused by the company and the pushy payment requests, so I got my partner to call back to figure out what sort of company this was, and what was going on. A different guy answered the phone and said the property was available to let, and we were wrong. When confronted about the numerous bad reviews online he said, 'well they're just reviews aren't they?' My partner put it to him that why would we give our card details over the phone, for a payment to be made to view a property that was no longer available, also by this time the payment had gone up to £49.00. When my partner started asking in more detail about the business, the phone operator became awkward and started stuttering then hung up.

I would avoid this company at all costs, their fees seem to change depending on the agent you are speaking to, and they can't seem to tell you what you get for your money. Avoid at all costs.

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