Landlord Direct Reviews - www.landlorddirect.com

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★★★★★
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Latest Reviews

★★★★★

“good service at a good price”

Written on: 05/11/2014 by Conradw414 (1 review written)

good service at a good price. all done on line. emails replied to promptly. would recommend to private landlords… Read Full Review

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★★★★★

“Takes the stress out of letting”

Written on: 19/09/2014 by RayBow (2 reviews written)

Landlord Direct make letting a property so easy with their tenant find service, I felt in full control being able to write my own advertisement and download my own pictures. Communication was faultless throughout, the viewing request emails started rolling in within a day of the advertisement appearing on the letting portals and once a tenant was found the reference and credit checks were done in no time. I would not hesitate in recommending a Landlord Direct to anyone and will defiantly be… Read Full Review

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★★★★★

“The best service I have used to let my properties.”

Written on: 19/09/2014 by Maritzac90 (1 review written)

Friendly staff that will go the extra mile to assist you in finding tenants A good value service that gets results. I would recommend Landlords Direct to any landlord, no matter where they are based. In short a quality product at a great price… Read Full Review

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★★★★☆

“Happy with service”

Written on: 05/09/2014

Friendly efficient service that I will use again and again… Read Full Review

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★★★★★

“Landlord Direct - a great way to market your rental...”

Written on: 03/09/2014 by CalvinMcKinney (1 review written)

I've used Landlord direct twice now and both times have had a very quick professional service ensuring that my rental properties have gone to market quickly. Both times had about 20 responses within the first 2 or 3 days and after interviewing and selecting a suitable couple we then arranged for Landlord Direct to perform the credit checks and prepare a standard contract. Really help on both occasions and certainly recommend their service… Read Full Review

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★★★★★

“Excellent service and good communications.”

Written on: 29/08/2014 by vparmar (1 review written)

All from start to finish Puja was really helpful, kind and considerate and will continue to use the service Landlord direct provides and will also recommend friend… Read Full Review

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★★★★☆

“Great Service!”

Written on: 12/08/2014 by baileyuk (1 review written)

Have used Landlord direct on several occasions now. Always found them very fast, efficent and professional. Quick response to emails and phone calls and very well priced! Would definitely recommend… Read Full Review

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★★★★★

“Quick, easy and cost effective.”

Written on: 24/07/2014 by Callie1976 (1 review written)

My property advert was up and running within a few days of uploading and I was inundated with enquiries. When it came to the tenant referencing Puja was very helpful and attentive with all of my concerns regarding an overseas tenant who had limited UK references. I have used Landlord Direct for all my advertising and would recommend them to anyone… Read Full Review

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★★★★★

“Landlords' Tenant Search Dilema”

Written on: 18/07/2014 by O'Neal133 (1 review written)

Extremely professional and efficient service. Amazing value for money. Staff were always polite, courteous, knowledgeable and extremely helpful. Checks and references were very thorough and provides immense detail in order that a landlord can feel confident they are making a well informed decision about their future tenants. The provision of a tenancy agreement is a real bonus. Landlord Direct made the process of finding a new tenant very simple and straightforward… Read Full Review

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★★★★★

“Great and efficient service!!”

Written on: 08/07/2014 by Brock488 (1 review written)

Since using this service for the past couple of years I have found the service efficient and fast. No problems to mention at all. With the all inclusive package of advertising the property and then Landlord Direct carrying out full tenant references/credit checks, along with the tenancy agreement sign up, it is a worry free service at a price that cant be faulted. The service is simple to use with easy upload of photos and property details. From start to finish the service is completed all… Read Full Review

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★★☆☆☆

“I used LD for some years successfully and with good...”

Written on: 04/07/2014 by CannonTaylor (1 review written)

I used LD for some years successfully and with good service then they changed their system to require that all tenant referencing was done through them where previously it was not the referencing service was a disaster - it took ages, i had difficulty communicating with them about delays and follow through - I received a provisional report saying they were waiting for more information from the tenant -time passed and nothing more happened - i chased but with no response then i noticed that… Read Full Review

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Directorld's Comment

Written on: 04/07/2014

Rightmove will not allow agents to offer you an advertise only service.
As you say you received a credit and financial history check quickly
But you could not wait for a written employers reference
NEVER BE IN TOO MUCH OF A HURRY - REPENT IN LEISURE

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★★★★★

“efficiency”

Written on: 10/06/2014 by Leblancmm242 (1 review written)

This is my 3rd time to use landlord direct seeking a new tenant. I have been dealing with one member of staff only. This i particularly like. You dont have to go over past history of your case . I was told of her working hours so I knew when to phone her and she kept me informed when she would not be in the next day. On this occasion she actually delt with my urgent request on her day off.Amazing service. She knew me by name and was bright intelligent and professional.I quickly found suitable… Read Full Review

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★★★★★

“Puja and Co Veru Helpful”

Written on: 07/06/2014 by olMcGinnis362 (1 review written)

I had an awkward let and Landlord Direct helped out through the process. Puja and her colleagues went above and beyond the service required to help me get a successful letting. Thanks a million… Read Full Review

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★★★★★

“Friendly efficient service, thank you.”

Written on: 17/05/2014 by JocelynChristie (1 review written)

Thanks so much for you efficient help today. Your staff were extremely helpful and went the extra mile to do help get the reference result as fast as possible to meet a tight deadline. I shall definitely be using Landlord Direct again… Read Full Review

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★★★★★

“Friendly and Efficient Service”

Written on: 13/05/2014 by Wesley323 (1 review written)

I would highly recommend Landlord Direct to market a property for Sale or Rent as you would get the same service as would receive from local estate agents… Read Full Review

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★★★★☆

“Good way of advertising for tenants!”

Written on: 16/04/2014

Good way of advertising your own property on the big websites. Have used on several occasions and been happy with service. However, this time it took longer before the ad was live on the big property websites. Happy with speed and efficiency prospective tenants contact details were passed on. Credit checks were done quickly, but references took a bit longer than desired. Overall would use landlorddirect again… Read Full Review

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★★★★★

“Freindly, helpful and efficient”

Written on: 14/04/2014 by Paytons472 (1 review written)

Found the service to be prompt and efficient. The staff friendly and professional, and I was always able to speak to someone without having to wait endlessly. Received sound advice. I have already recommended them to a friend. The whole process with Landlord direct is SO easy, and excellent value for money. … Read Full Review

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★★★★★

“Service review”

Written on: 24/03/2014 by Bellxq347 (1 review written)

Easy to use site, good customer service. I will use again… Read Full Review

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★★★★★

“Lettings for landlords”

Written on: 27/02/2014 by Jules1971 (1 review written)

I am a new landlord and Landlord Direct were fantastic in guiding me through the whole process which was refreshingly simple. Everything went smoothly and we found a tenant within a week of advertising. Very helpful staff and I would definitely use again and recommend to others. Thank you… Read Full Review

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★★☆☆☆

“Review of landlord services”

Written on: 08/02/2014

The online system for creating the tenancy agreement failed, but still took payment (for the extra £10 for a break clause). No tenancy agreement was sent out to me or to the clients, and I had to follow-up in person. Even then, it took 4 days before the documents were manually sent out (had to call and send multiple emails to get this done), and when they were, there were errors (e.g. standing order bank account details were incorrect). This is a shame, because up until then, I was very happy… Read Full Review

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Directorld's Comment

Written on: 08/02/2014

The Break Clause Tenancy Agreement is more complicated to complete, our staff responded by completing the tenancy agreement for you, and the tenancy was processed with a delay of a couple of days for the tenant to complete their part of the documentation.

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Directorld's Comment

Written on: 10/02/2014

We have tested our Break Clause tenancy agreement creator , and it is operating correctly.

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