Landlord Direct Reviews - www.landlorddirect.com

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★★★★★
4.7 / 5
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Latest Reviews

★★★★★

“Quick, easy and cost effective.”

Written on: 24/07/2014 by Callie1976 (1 review written)

My property advert was up and running within a few days of uploading and I was inundated with enquiries. When it came to the tenant referencing Puja was very helpful and attentive with all of my concerns regarding an overseas tenant who had limited UK references. I have used Landlord Direct for all my advertising and would recommend them to anyone… Read Full Review

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★★★★★

“Landlords' Tenant Search Dilema”

Written on: 18/07/2014 by O'Neal133 (1 review written)

Extremely professional and efficient service. Amazing value for money. Staff were always polite, courteous, knowledgeable and extremely helpful. Checks and references were very thorough and provides immense detail in order that a landlord can feel confident they are making a well informed decision about their future tenants. The provision of a tenancy agreement is a real bonus. Landlord Direct made the process of finding a new tenant very simple and straightforward… Read Full Review

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★★★★★

“Great and efficient service!!”

Written on: 08/07/2014 by Brock488 (1 review written)

Since using this service for the past couple of years I have found the service efficient and fast. No problems to mention at all. With the all inclusive package of advertising the property and then Landlord Direct carrying out full tenant references/credit checks, along with the tenancy agreement sign up, it is a worry free service at a price that cant be faulted. The service is simple to use with easy upload of photos and property details. From start to finish the service is completed all… Read Full Review

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★★☆☆☆

“I used LD for some years successfully and with good...”

Written on: 04/07/2014 by CannonTaylor (1 review written)

I used LD for some years successfully and with good service then they changed their system to require that all tenant referencing was done through them where previously it was not the referencing service was a disaster - it took ages, i had difficulty communicating with them about delays and follow through - I received a provisional report saying they were waiting for more information from the tenant -time passed and nothing more happened - i chased but with no response then i noticed that… Read Full Review

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Directorld's Comment

Written on: 04/07/2014

Rightmove will not allow agents to offer you an advertise only service.
As you say you received a credit and financial history check quickly
But you could not wait for a written employers reference
NEVER BE IN TOO MUCH OF A HURRY - REPENT IN LEISURE

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★★★★★

“efficiency”

Written on: 10/06/2014 by Leblancmm242 (1 review written)

This is my 3rd time to use landlord direct seeking a new tenant. I have been dealing with one member of staff only. This i particularly like. You dont have to go over past history of your case . I was told of her working hours so I knew when to phone her and she kept me informed when she would not be in the next day. On this occasion she actually delt with my urgent request on her day off.Amazing service. She knew me by name and was bright intelligent and professional.I quickly found suitable… Read Full Review

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★★★★★

“Puja and Co Veru Helpful”

Written on: 07/06/2014 by olMcGinnis362 (1 review written)

I had an awkward let and Landlord Direct helped out through the process. Puja and her colleagues went above and beyond the service required to help me get a successful letting. Thanks a million… Read Full Review

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★★★★★

“Friendly efficient service, thank you.”

Written on: 17/05/2014 by JocelynChristie (1 review written)

Thanks so much for you efficient help today. Your staff were extremely helpful and went the extra mile to do help get the reference result as fast as possible to meet a tight deadline. I shall definitely be using Landlord Direct again… Read Full Review

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★★★★★

“Friendly and Efficient Service”

Written on: 13/05/2014 by Wesley323 (1 review written)

I would highly recommend Landlord Direct to market a property for Sale or Rent as you would get the same service as would receive from local estate agents… Read Full Review

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★★★★☆

“Good way of advertising for tenants!”

Written on: 16/04/2014

Good way of advertising your own property on the big websites. Have used on several occasions and been happy with service. However, this time it took longer before the ad was live on the big property websites. Happy with speed and efficiency prospective tenants contact details were passed on. Credit checks were done quickly, but references took a bit longer than desired. Overall would use landlorddirect again… Read Full Review

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★★★★★

“Freindly, helpful and efficient”

Written on: 14/04/2014 by Paytons472 (1 review written)

Found the service to be prompt and efficient. The staff friendly and professional, and I was always able to speak to someone without having to wait endlessly. Received sound advice. I have already recommended them to a friend. The whole process with Landlord direct is SO easy, and excellent value for money. … Read Full Review

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★★★★★

“Service review”

Written on: 24/03/2014 by Bellxq347 (1 review written)

Easy to use site, good customer service. I will use again… Read Full Review

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★★★★★

“Lettings for landlords”

Written on: 27/02/2014 by Jules1971 (1 review written)

I am a new landlord and Landlord Direct were fantastic in guiding me through the whole process which was refreshingly simple. Everything went smoothly and we found a tenant within a week of advertising. Very helpful staff and I would definitely use again and recommend to others. Thank you… Read Full Review

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★★☆☆☆

“Review of landlord services”

Written on: 08/02/2014

The online system for creating the tenancy agreement failed, but still took payment (for the extra £10 for a break clause). No tenancy agreement was sent out to me or to the clients, and I had to follow-up in person. Even then, it took 4 days before the documents were manually sent out (had to call and send multiple emails to get this done), and when they were, there were errors (e.g. standing order bank account details were incorrect). This is a shame, because up until then, I was very happy… Read Full Review

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Directorld's Comment

Written on: 08/02/2014

The Break Clause Tenancy Agreement is more complicated to complete, our staff responded by completing the tenancy agreement for you, and the tenancy was processed with a delay of a couple of days for the tenant to complete their part of the documentation.

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Directorld's Comment

Written on: 10/02/2014

We have tested our Break Clause tenancy agreement creator , and it is operating correctly.

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★★★★★

“Excellent service and value”

Written on: 28/12/2013

This is the second time I have used Landlord direct. The first time I used was purely advertising and tenant find, and the second they offer the tenant verifying as part of their service as an extra cost to the tenant. The referencing was completed very quickly and professionally. Will use Landlord direct again when I need to. Recommended… Read Full Review

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★★★★★

“Top marks!”

Written on: 18/12/2013 by muskehound (1 review written)

Well, I for one will never use an estate agent again! For a very reasonable fee, my advert went live in less than 24hours, all my questions were answered quickly, efficiently and in a courteous manner (by the same person! its so rare these days this alone is worth mentioning!). Within 48hours, I had two viewings booked. The first one resulted in a tenant after a smooth process, both for the tenant and for myself (reference checks back a couple of days after the tenant filled in their… Read Full Review

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★★★★★

“Easy peasy way to advertise and select new tenants. ”

Written on: 07/12/2013

Puja and her team guide you painlessly through the letting process with minimal cost compared to regular agents. They also complete the process for tenants simply and for low cost to them. Fantastic. I have just used them for the second time with the same satisfaction… Read Full Review

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★★★★★

“Review of the find a tenant services from Landlord Direct”

Written on: 29/11/2013

This is the first property that I have rented out and was recommended by my son to use the services of Landlord Direct in order to find a tenant and set up the tenancy agreements. I found that Landlord Direct made the whole process very simple and the advice and experience that they brought to the whole process was very good indeed. They advertised the property as they said they would in in the major web sites, promptly passed the interested parties details onto myself, prepared all the… Read Full Review

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★★★★★

“Fantastic service”

Written on: 29/10/2013 by Simon36 (1 review written)

My son was starting a new job (his first) he wanted to find a property that he could rent with two colleagues and it needed to relocate close to where he was going to work. In the process of finding a suitable property we were in contact with 5 estate agents who were a nightmare to deal with either because they were unresponsive or because the terms of business were unreasonable. Having been let down on a couple of properties it was only at the 11th hour that we came across Landlord Direct… Read Full Review

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★★★★★

“Excellent service, extremely satisfied!”

Written on: 11/10/2013

I have used Landlord Direct in the past and have recently gone back to them to advertise my property for rent. I found them just as efficient, friendly and good value for money as they were 3 years ago. My property was gone in 1 week. The potential tenant details were sent to me speedily and the tenant checks and subsequent agreements were provided within the expected timescales. I will continue to use Landlord Direct in the future and cannot fault them with regards to their service and their… Read Full Review

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★★★★☆

“A HAPPY LANDLORD”

Written on: 10/10/2013

I AM PLEASED WITH THE OVERALL SERVICE PROVIDED BY LANDLORD DIRECT. THE SERVICE IS GOOD VALUE AND THE OFFICE STAFF PROFESSIONAL AND VERY HELPFUL. THE ADVERTS APPEAR QUICKLY ON THE VARIOUS WEBSITES AND ALL OF MY PROPERTIES HAVE ALWAYS BEEN LET WITHIN A COUPLE OF WEEKS… Read Full Review

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