AVOID if you are a tenant. Great if you're a landlord.

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Mikey1988's review of Landlord Direct - www.landlorddirect.com

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“AVOID if you are a tenant. Great if you're a landlord.”

Written on: 24/08/2013 by Mikey1988 (1 review written)

A company entirely set up to favour and benefit landlords. My flatmate and I paid everything on time, made no damage to the property and spent our last days cleaning the flat from top to bottom. Upon enquiring about getting my deposit (2 MONTHS after I moved out)I was given a £250 charge for cleaning the flat I'd already cleaned. It seems they want the flat in brand new condition, despite leaving a month and a half before inspecting it, and naturally dust accumulates in the time it was empty. A typical cleaner charges around £10 an hour, which means they will have to have spent 25 HOURS cleaning a small two bedroom flat. Which is impossible. This company is exploitative in the extreme. It may offer brilliant value to landlords, but it is predatory on tenants because it knows they are much more likely to back down. It's just a shame that other estate agents catering to students employ the exact same tricks.

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Directorld's Response to Mikey1988's Review

Written on: 12/09/2013

All agents / landlords are members of official Tenancy Deposit Schemes, - Deposits therefore can only be returned once BOTH the landlord & tenant agree. This means you must have agreed to the cleaning deduction.

If you were not happy why did you not simply dispute the amount based on the inventory etc with the Tenancy Depoit Scheme ?

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