Terrible service from houseexchangedirect.org.uk

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Guest's review of House Exchange www.houseexchange.org.uk

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“Terrible service from houseexchangedirect.org.uk”

Written on: 22/06/2012

Not only do I have to pay for this service (which should be free) but I paid up 24hrs ago, no full access so I cannot actually use what I am paying for, no reply from their contact details (one lousy email address that says to allow for 5 working days for a reply!) and their feeback form 'security' system will not work so I cannot even give them feedback there. Hence trying to find who hosts them, and I found this site, so I am putting it here to A/ warn others how shabby their customer service is, especially in this day and age, and B/ that hopefully they might react to this!

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