written by L1zDoyle on 20/09/2017
I rent my holidaycottage in Donegal via Airbnb and Homeowners abroad. Both great companies who are easy to deal. I have dealt with them for 3 years.
I decided to try Holidaylettings.co.uk
What a disaster!
They are expensive and have no contact number for support even in an emergency.
A lady recently rented my house for 2 days. She left after 1 day.
Her complaints include.
The grass was too wet.
The insects outside might bite her.
The fire was not hot at the right time.
The ground was boggy.
They go on in this highly intelligent vein.
She complained to holiday lettings that there was no tv or wifi as listed on the advert.
There is no tv or wifi which is why there is no tv or wifi listed or advertised with this property.
She wanted her money back.
Not happening.
However holiday letting think I should return her money as "you cannot deny the renters experience"!!!!
What does that even mean???!!!
Try Airbnb. They answer your calls and you get intelligent locals talking to you.
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