written by Nmidd68 on 15/06/2016
I was recommended to Holiday letting by a friend to enable me to advertise my property in Spain, however over 2 weeks on, I am still trying to resolve an ongoing issue & keep going around in circles!
I originally advertised through the Holiday Lettings Owners website, it appeared for a couple of days & disappeared. It still appeared on tripadvisor & Flipkey intermittently.
I contacted customer service only to be given a standard reply about checking cookies etc. I went back to them & explained again that my property was with Holiday Lettings & was no more, to date I have sent approx. 10 emails about the same thing,I was advised last week that it had been referred to a technical specialist but again no follow through & then back to the original response
Dreadful service & am still no further on, high season & I am losing potential clients.
I have sent yet another email this evening in the hope of resolving the problem, I am not hopeful & but for the fact that I have bookings pending with TripAdvisor, I would cancel my account.
Absolutely rubbish, would not recommend to anyone!
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