Melbourne holiday

Holiday Lettings www.holidaylettings.co.uk
★★★★☆
3.6
From 1349 reviews
69.0% of users recommend this

Guest's review of Holiday Lettings www.holidaylettings.co.uk

“Melbourne holiday ”

★★☆☆☆

written by on 22/01/2015

Booked a lovely apartment with holiday Lettings with full facilities swimming pool gym and free car parking space at a much higher price than others with no facilities to be told after they received my full payment that the apartment I had booked was no longer available and I ended up in apartment with no view no swimming pool no gym or parking space when I emailed to complain I was offered one nights discount which I considered was not enough looking at apartments with no facilities and what I had paid the difference was much more than one nights discount so a couple of emails later I've had no reply back so sorry I will never book with holiday Lettings again

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Holidaylettings's Comment

Written on: 12/02/2015

Hello, we understand why you’re unimpressed. That sounds like a terrible experience and we’d like to apologise. Please could you share your booking reference with us so we can take this up with the owner in question?

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